9/11 Tribute Museum Tours
31 Reviews
Founded by the September 11th Families’ Association, this moving museum (formerly known as the 9/11 Tribute Center) tells the story of the 2001 Twin Towers attacks from the perspective of individuals directly affected by them. Exhibits include personal accounts, family photographs, and artifacts recovered from the World Trade Center wreckage. Displays lay bare the horrors of that tragic day while bringing to light individual responses and reactions, and showcasing the resilience, courage, and compassion of the human spirit.
The Basics
The events of September 11th, 2001, shook not just New York City but the whole world, and served as a historic turning point that changed the entire course of the early 21st century. The 9/11 Tribute Museum is a must-do for anyone who wants to hear vivid, eye-witness accounts of the events of that pivotal day. Visitors can tour the museum independently and take a walking tour around the 9/11 Memorial Plaza, led by a guide with a direct connection to the events. For an even more comprehensive experience, combine a visit to the Tribute Museum with a trip to the separate and larger-scale National September 11 Memorial & Museum, which offers a broader overview of the tragic day.
Things to Know Before You Go
- Wear comfortable shoes if you plan on doing the walking tour.
- While the museum’s exhibits are not graphic, they can be emotionally taxing and some may find them overwhelming.
- Entry to the 9/11 Tribute Museum is included in the New York Sightseeing Pass.
- The museum is wheelchair accessible.
How to Get There
The 9/11 Tribute Museum is located in New York’s Financial District, less than a 10-minute walk from One World Trade Center. The nearest subway stations are Rector Street (1, R, and W trains), Cortland Street (R train), Fulton Street/Broadway (A, C, J, Z, 2, 3, 4, and 5 trains) and World Trade Center station (E train). The Cortland and Fulton Street stations have elevators.
When to Get There
The museum is open 10am to 6pm Monday to Saturday and 10am to 5pm on Sundays. Guided tours take place several times daily. Arrive shortly after opening to experience the museum at its quietest.
Hear Personal Stories About 9/11
The 9/11 Tribute Museum is unique in that it tells the story of September 11, 2001, through the stories and voices of those who lived and directly experienced the tragic events. Volunteers with a personal connection to the attacks—whether first responders, recovery workers, residents of lower Manhattan, family members who lost loved ones, or even survivors—lead guided walking tours of the National September 11 Memorial & Museum plaza. Tours last about 75 minutes and include first-hand accounts of the guide’s experiences of the day, plus discussions of the attacks’ aftermath and rebuilding of the new World Trade Center.
Address: 92 Greenwich St., New York City, New York, USA
Hours: Mon–Sat 10am–6pm, Sun 10am–5pm
Admission: Tour & Gallery: $20; Tour only: $10
Admission Tickets (1)

9/11 Tribute Museum Admission Ticket
628
If you want to understand the history of September 11, 2001, don't miss the 9/11 Tribute Museum, where you can hear stories from people that were actually there. With your ticket, you can visit this powerful museum—a project of the September 11th Families Association—that brings together those who want to learn about 9/11 with people who experienced it, including survivors, first responders, and volunteers.
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$15.00
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$15.00
Face masks required for travelers in public areas
Face masks required for guides in public areas
Face masks provided for travelers
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6 Tours and Activities to Experience 9/11 Tribute Museum
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9/11 Tribute Museum Admission Ticket
628
If you want to understand the history of September 11, 2001, don't miss the 9/11 Tribute Museum, where you can hear stories from people that were actually there. With your ticket, you can visit this powerful museum—a project of the September 11th Families Association—that brings together those who want to learn about 9/11 with people who experienced it, including survivors, first responders, and volunteers.
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Explore New York City at your own pace with the convenience of this hop-on hop-off bus tour with top-value perks included. Don't miss a thing as you're whisked through NYC aboard a double-decker bus for your sightseeing adventure. Cruise on uptown and downtown loops to enjoy great views, learn about the numerous landmarks from your audio commentary, and take home tickets to your favorite sights, like the 9/11 Memorial, Metropolitan Museum of Art, and more—included.
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