Custom House Tours
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One of thirteen custom homes built in Salem in early America, the Custom House is known for its appearance in Nathaniel Hawthorne’s 1850 novel The Scarlett Letter. As Salem was an important seaport for the United States at this time, custom houses were built to collect taxes on incoming cargo. At first collected for the British Government during the colonial era, the American Government began collecting the funds in 1789. The importance of the structure to the federal government is evident in its elegant design and impressive attention to detail, with its wide staircase, high ceilings, and exquisite wood carvings.
This was the last Custom House built to hold these offices. Author Nathaniel Hawthorne did in fact work in the house as a surveyor, and his time there inspired his masterpiece novel. Today visitors can have a look at his former office, as well as learn about the history of the customs process through various exhibits.
The Custom House, located on Derby Street across from Derby Wharf, is open by tour only. The house is part of the Salem Maritime National Historic Site, and free tours are run by the National Park Service. The tour lasts 30-40 minutes and is limited to 20 people. Visitors should make a reservation for a tour at the Visitor Center, which is open Wednesday to Sunday from 10 am to 5pm.
Address: 178 Derby Street, Salem, Massachusetts 01970, USA
Hours: Tours take place Weds-Sun at 1 pm and require a reservation.
1 Tours and Activities to Experience Custom House
Delve into Salem’s past beyond the notorious witch trials on a walking tour that ties four centuries of history into the context of this modern Massachusetts town. Stop at important landmarks in the historic center and learn about Salem's seaport origins, early colonial culture, and illustrious former residents from a guide who knows all the details.
Taking safety measures
Face masks required for travelers in public areas
Face masks required for guides in public areas
Hand sanitizer available to travelers and staff
Frequently Asked Questions
The answers provided below are based on answers previously given by the tour provider to customers’ questions.
What are Custom House hours of operation?
Custom House hours of operation: Tours take place Weds-Sun at 1 pm and require a reservation.. Buy tickets in advance on Viator. If you book with Viator, you can cancel at least 24 hours before the start date of your tour for a full refund.
What's the best way to experience Custom House?
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