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9-Line Zipline Experience on the Big Island, Hawaii

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Badge of Excellence
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Hakalau, United States
9-Line Zipline Experience on the Big Island, Hawaii
Likely to Sell OutLikely to Sell Out

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Number of travelers
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Free cancellation
Up to 24 hours in advance. Learn more
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Safety measures
icon2 hours 30 minutes  (approx.)
Mobile ticket
iconOffered in: English
Good for avoiding crowds

Overview

See the Big Island from a different angle on this 9-line zipline adventure that takes you over tree tops, waterfalls, and rivers. With four dual lines, you can even race a friend. With views of the Pacific Ocean from every platform, it’s the most scenic zipline experience on the island.
  • Soar across treetops, waterfalls, and rivers on 9 different ziplines
  • Enjoy incredible panoramic views: Most scenic zipline on the Big Island
  • All the necessary equipment is included: No need to provide anything
  • Soar in confidence under your guides' observation
Saved to wishlist!
Expertise of professional guides
Gratuities
31-313 Old Mamalahoa Hwy , 31-313 Old Mamalahoa Hwy, Hakalau, HI 96710, USA

Check-In time is 45 minutes prior to tour time. Umauma Falls Zipline Experience Visitor Center For directions, call 808-930-9477 and press 1 for directions from Kona/Waimea. And 2 for directions from Hilo/Saddle Road.

This activity will end right where it started.
  • Confirmation will be received within 48 hours of booking, subject to availability
  • Children must be accompanied by an adult
  • Must be 4-years-of-age or older to zip
  • Guests not zipping but accompanied by 2 or more paying zippers may access the garden and waterfalls for free
  • No refunds will be issued for no-shows or late arrivals
  • Zipping requires closed-toe shoes
  • Not recommended for pregnant women or people with back or neck problems.
  • Involves a small amount of walking on uneven surfaces
  • Weight limits: minimum 35 lbs; maximum 275 lbs
  • Not wheelchair accessible
  • Travelers should have a moderate physical fitness level
  • This tour/activity will have a maximum of 20 travelers
  • OPERATED BY Umauma Falls Zipline & Rappel Experience
You can cancel up to 24 hours in advance of the experience for a full refund.
  • For a full refund, you must cancel at least 24 hours before the experience’s start time.
  • If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
  • Any changes made less than 24 hours before the experience’s start time will not be accepted.
  • Cut-off times are based on the experience’s local time.
  • This experience requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.

Learn more about cancellations.

The answers provided below are based on answers previously given by the tour provider to customers’ questions.
Q:
What is the policy on face masks and attendee health during 9-Line Zipline Experience on the Big Island, Hawaii?
A:The policies on face masks and attendee health are:

  • Face masks required for travelers in public areas
  • Face masks required for guides in public areas
See all safety measures taken by 9-Line Zipline Experience on the Big Island, Hawaii.
Q:
What is the policy on sanitization during 9-Line Zipline Experience on the Big Island, Hawaii?
A:The policies on sanitization are:

  • Hand sanitizer available to travelers and staff
  • Regularly sanitized high-traffic areas
  • Gear/equipment sanitized between use
  • Transportation vehicles regularly sanitized
See all safety measures taken by 9-Line Zipline Experience on the Big Island, Hawaii.
Q:
What is the social distancing policy during 9-Line Zipline Experience on the Big Island, Hawaii?
A:The policies on social distancing are:

  • Social distancing enforced throughout experience
  • Contactless payments for gratuities and add-ons
See all safety measures taken by 9-Line Zipline Experience on the Big Island, Hawaii.
Q:
What measures are being taken to ensure staff health & safety during 9-Line Zipline Experience on the Big Island, Hawaii?
A:The policies on staff health & safety are:

  • Guides required to regularly wash hands
  • Regular temperature checks for staff
  • Paid stay-at-home policy for staff with symptoms
See all safety measures taken by 9-Line Zipline Experience on the Big Island, Hawaii.

Traveler Photos

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Traveler Tips


  • "If you go, it would be best to go via independent transportation because getting an uber/lyft there is easy, but getting one back is a little more challenging because the place is out in the country." See review

Reviews

5.0
star-5
524 Reviews

Reviews by Viator travelers

We perform checks on reviews

Showing 1-10 of 524 reviews
star-5
Loved it!
Jenifer_L
, Jun 2022
Loved it! The guides were great and did a great job moving people through at a fast pace. The 9 line zip was perfect and the whole family loved it. Thank you
star-5
Best Zipline in Big Island
Kalpesh_P
, Jun 2022
Beautiful place Breathtaking views Extremely professional staff Also have nice snack / gift shop Also have ATV, horseback ride and many other things
star-5
OUTSTANDING!!
Sarah_E
, Jun 2022
Phenomenal experience! John, Sidney, and Caden (sorry misspelled) we're wonderful! Definitely got our money's worth! Would totally do it again. Mahalo!
star-5
Don’t be scared
Kelly_e
, Jun 2022
The guides were super helpful! I really was scared and they made me feel very comfortable and at ease
star-5
So much fun!!!
Elizabeth_H
, May 2022
Our guides were very helpful, knowledgeable, and awesome! We had a great time! Will do this again next time we come back!
star-5
Ziplining over the...
Christian_R
, May 2022
Ziplining over the waterfall/ravine was the highlight of the experience. Staff was super friendly as well!
star-5
Highly recommend for a fun day!
Gail_J
, May 2022
The staff at the zipline were great. The explanation of the safety rules were clear and concise. Felt safe during the ride. The crew with us were fun to be with, it was like they were hanging out with their friends but made sure we were in good hands. Would definitely do this again!
1 traveler found this review helpful
star-4
Great experience! Tour guides could use some improvements.
Kristen_D
, May 2022
The zip line was so fun! The property is gorgeous! We did the 10am 9-line zipline. Some tour guides were awesome and checked gear throughout, while others seemed like they just wanted to rush through the tour. My only complaint is the rushing. One tour guide girl would ask you how you liked the zip or personal questions but then she would cut you off or seem insincere when responding.
star-5
Fantastic day
rob
, May 2022
Great employees, good tunes. Most beautiful scenery imaginable. Do this at least once in your life hoowaa!!!
star-5
This. Do this.
Joshua_M
, May 2022
Great experience, highly recommended. Guides were entertaining and fun. The views were obviously phenomenal.
star-5
Lots of fun, even in the drizzle!
Belynda_P
, Apr 2022
My two teen girls had a blast. Lots of fun even though it was drizzling! Definitely recommend this activity to just about anyone! :)
star-5
Do it!!!
kail_y
, Apr 2022
Amazing group a guides. Knowledgeable funny and everything went smoothly. Would recommend to anyone on the fence about going.
star-5
Excellent! We will return.
Anthony_P
, Apr 2022
The staff was super nice. The views were incredible. And most importantly the equipment was topnotch and solid.
star-4
Disappointed
Henry_M
, Apr 2022
Zipping was great. 4 lines were advertised and it was tandem after the first 4 zips. Disappointing I booked because of the statement of 4 lines
star-5
Amazing
Brianna_N
, Apr 2022
Amazing experience! Guides are awesome, great lines, amazing grounds, if you're thinking about it, just do it!
star-5
Great experience. We...
Barbara_D
, Mar 2022
Great experience. We were glad we did this adventure. Guides were very patient, especially with the children. Highly recommend for all ages.
star-5
Certified upside down zip lining queen
Shawn_S
, Mar 2022
This zip line experience was such a rush being that it was our first time zip lining…even upside down! UmaUma river and all the the lush green plants and white Eucalyptus was so picture perfect. Zip line fun enhanced by a chill and knowledgeable guides. Thanks for the day out La’a, Hog, and Micah!
star-5
Wonderful experience and time! Would highly recommend the 9-line Zip Line Experience - tour guides were excellent.
Brent_F
, Mar 2022
Entire experience was fantastic and guides were fun and safe - we had such a great time! Beautiful location and Zip-Lines and staff were amazing.
star-5
Best guides around. They make the experience!
Louis_L
, Mar 2022
One of the best zip line experiences. Great for all ages. The guides and the waterfall Jews make the experience so much better than most places.
star-5
We had a blast!...
Bart_W
, Mar 2022
We had a blast! Definitely a must do if you visit the big island! The staff was very nice and helpful. Lots of fun!

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