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9-Line Zip-N-Dip Experience

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Hakalau, United States
9-Line Zip-N-Dip Experience
Likely to Sell OutLikely to Sell Out

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Free cancellation
Up to 24 hours in advance. Learn more
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Safety measures
icon4 hours  (Approx.)
Mobile ticket
iconOffered in: English
Good for avoiding crowds

Overview

Get your fill of ziplines, swimming, kayaking and more during this 4-hour adventure at Umauma Falls Zipline Experience. This outdoor activity park offers nine adrenaline-pumping zipline runs, a 200-foot (60-meter) suspension bridge, kayaking and stand-up paddle boards all set amidst the lush scenery of the Umauma River and its 2,000-year old lava tubes. Take a thrilling zipline ride above the area’s amazing scenery before cooling off at the park’s private pond and picturesque waterfall. A guide, entrance frees and lunch are also covered.
  • Discover Hawaii's Umauma Falls Zipline Experience and outdoor activity park
  • Experience the sublime Umauma River set among lush tropical plant life and a beautiful waterfall
  • Get a thrill on the park's range of nine different ziplines
  • Relax and swim at the private pond and nearby waterfall
  • Enjoy access to kayaks and stand-up paddle boards for those who want to do more exploring
  • Great mix of outdoor activity, adventure and beautiful scenery
Saved to wishlist!
Professional guides
Picnic lunch
Use of kayaks and stand-up paddleboards
Gratuities

Departure Point

31-313 Old Mamalahoa Hwy, Hakalau, HI 96710, USA

Check-In time is 45 minutes prior to tour time. Umauma Falls Zipline Experience Visitor Center For directions, call 808-930-9477 and press 1 for directions from Kona/Waimea. And 2 for directions from Hilo/Saddle Road.

Departure Time

10:00 AM

Return Details

Returns to original departure point
  • Confirmation will be received at time of booking
  • Not wheelchair accessible
  • Children must be accompanied by an adult
  • Guests not zipping but accompanied by 2 or more paying zippers, may access the park's garden and waterfalls for free
  • Must be 4-years-old or above to zip
  • No refunds given for no-shows and late arrivals
  • Ziplining requires closed-toe shoes
  • Zipline not recommended for pregnant women or people with back or neck problems
  • Involves a small amount of walking
  • Weight limits: minimum 35 lbs; maximum 275 lbs
  • Subject to good weather. In the case of poor weather you will have the option of an alternative tour date or full refund
  • Infants must sit on laps
  • Most travelers can participate
  • This tour/activity will have a maximum of 20 travelers
  • OPERATED BY Umauma Falls Zipline & Rappel Experience
You can cancel up to 24 hours in advance of the experience for a full refund.
  • For a full refund, you must cancel at least 24 hours before the experience’s start time.
  • If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
  • Any changes made less than 24 hours before the experience’s start time will not be accepted.
  • Cut-off times are based on the experience’s local time.

Learn more about cancellations.

The answers provided below are based on answers previously given by the tour provider to customers’ questions.
Q:
What is the policy on face masks and attendee health during 9-Line Zip-N-Dip Experience?
A:The policies on face masks and attendee health are:

  • Face masks required for travelers in public areas
  • Face masks required for guides in public areas
See all safety measures taken by 9-Line Zip-N-Dip Experience.
Q:
What is the policy on sanitization during 9-Line Zip-N-Dip Experience?
A:The policies on sanitization are:

  • Hand sanitizer available to travelers and staff
  • Regularly sanitized high-traffic areas
  • Gear/equipment sanitized between use
  • Transportation vehicles regularly sanitized
See all safety measures taken by 9-Line Zip-N-Dip Experience.
Q:
What is the social distancing policy during 9-Line Zip-N-Dip Experience?
A:The policies on social distancing are:

  • Social distancing enforced throughout experience
  • Contactless payments for gratuities and add-ons
See all safety measures taken by 9-Line Zip-N-Dip Experience.
Q:
What measures are being taken to ensure staff health & safety during 9-Line Zip-N-Dip Experience?
A:The policies on staff health & safety are:

  • Guides required to regularly wash hands
  • Regular temperature checks for staff
  • Paid stay-at-home policy for staff with symptoms
See all safety measures taken by 9-Line Zip-N-Dip Experience.

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Reviews

5.0
star-5
86 Reviews
2 stars
0

Reviews by Viator travelers

Showing 1-9 of 86 reviews
star-4
Zippity Doo Dah
Heather_B
, Nov 2021
This experience really was epic. The guides (Hogg, Avery, and Koda) were fun, funny, and most importantly thorough. The setting is EXACTLY what you expect Hawaii to be - lush, temperate, and beautiful. The experience is accommodating for all shapes, sizes, and skill levels, and ages in our group ranged from roughly 7 to mid-60’s. Now, the reason I couldn’t give this review a perfect rating is because of the “ticket” pushed to me by Viator, which stated our experience began at 10am in two separate places. Our arrival time was actually supposed to be 9:15 am. While there WAS an email that stated this (admittedly my oversight), when you are juggling multiple excursions (and a single mom), you may rely on the most handy communication to plan accordingly. Because this was a trek from the Kona side, we mistimed our arrival and had to deal with the stress of whether or not we could be rebooked (which we were, thanks Umauma staff!). All is well that ends well, but I’d recommend that Viator update its electronic ticket to reflect ARRIVAL time to avoid any future mix ups. Bottom line, the experience itself is fantastic and very much recommended. If you are staying on the Kona side, the drive over is exceptionally breathtaking. Head over early (we had time when we were rebooked) and set your GPS to go see Onomea Beach while you’re there. Aloha!
star-3
Canceled due to weather/safety
Alethea_H
, Nov 2021
We really enjoyed the start and the people were very kind, professional yet funny like most Hawaiian activities hosts we encountered. Unfortunately, due to weather and for our safety our experience was canceled after only two ziplines so we hope to be reimbursed for at least some portion since this took most of a full day just to get to the location and back from Kona where we stayed.
icon Response from Host , Nov 2021
Aloha Alethea, We're sorry we had to cancel the tour, but safety does come first. All guests were either re-booked or reimbursed. Usually it takes 7-10 days for the banks to process the return so you should see your reimbursement in a few days. Thank you.
star-5
Stunning views and amazing staff!
Joelle_H
, Sep 2021
Awesome experience!! The views are absolutely stunning and I can't say enough good things about the staff. Everyone, and I mean EVERYONE, that works here was awesome. As a first timer, the guides made me feel super safe and explained everything, from how they were harnessing us up to how to go upside down while zipping. And they are funny!!! Do yourself a favor and book this one. You won't regret it.
star-5
Absolutely amazing
Carly_T
, Jul 2021
The guides were amazing! So nice and knowledgeable and funny. The lines were fun, fast and the views were awe inspiring! Would definitely go here again!
star-5
Zip and Dip
James_C
, Jul 2021
We did the Zip and Dip and had an awesome time. Would highly recommend. The highlight of the "dip" was jumping into the water off the short cliffs.
star-5
Great fun!
stuchl2008
, Jul 2019
We had such a great experience with the Zip and Dip adventure!! The guides were AMAZING!!! Very friendly and hilarious! I bet they'll always remember our Nebraska humor!
star-5
This was the best, highly...
Michael R
, Jun 2018
This was the best, highly recommended. And we took a 70 and 75 year old, as well as an 8 year old. And it was fun for all of them.
1 traveler found this review helpful
star-5
The group of tour guides were great...
Katherine B
, Jan 2017
The group of tour guides were great. Full of energy and loved what they did. They even had us doing flips of the take off by the 9th zip! Very fun day.
1 traveler found this review helpful
star-5
This was fantastic! The most fun I...
Julie_G
, Jun 2016
This was fantastic! The most fun I had on my entire trip to Hawaii. The staff was great and safety was their highest priority. I loved the zipping, and dipping in the water falls was such a great way to finish the day. I would do it again in a minute!

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