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Cancun Cenote Tour: Snorkeling, Rappelling and Ziplining

star-4.543 Reviews
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Badge of Excellence
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Cancun, Mexico
Cancun Cenote Tour: Snorkeling, Rappelling and Ziplining

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Number of travelers
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Free cancellation
Up to 24 hours in advance. Learn more
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Safety measures
icon7 hours  (Approx.)
Hotel pickup offered
Mobile ticket
iconOffered in: English and 1 more

Overview

Leave Cancun behind and delve deep into the Yucatan jungle for a day of adrenaline-packed activity and Mayan culture. Explore the natural wonders of the Nohoch Nah Chich and Sac Actun cenotes—incredible underground cave and river systems—on a guided snorkeling excursion, then thunder through tropical forest on an all-terrain Unimog to your next stop, where rappelling and ziplining await. Finish it all up with a traditional Maya ceremony and meal before returning to Cancun.
  • Cancun day trip to Sac Actun on the Yucatán Peninsula
  • Snorkel in an underground cave system
  • Explore the jungle by 4x4, rappel into a cenote, and soar along three ziplines
  • Enjoy a traditional ceremony in the Maya community of Rancho San Felipe
  • Learn about the Yucatán's biodiversity from a guide
  • Buffet lunch and round-trip hotel transport from most Cancun hotels included
  • Small-group tour limited to 10 ensures a personalized experience
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Professional guide
Lunch
Beverages
Use of all necessary equipment
Use of towels and showers
Hotel pickup and drop-off
Gratuities
Alcoholic beverages

Departure Point

Cancun, Cancun, Yucatan Peninsula

Traveler pickup is offered
Our trained staff will go to the lobby of your hotel or if you are staying in an Airbnb or private home we will see you at a meeting point.

Departure Time

7:00 AM

Return Details

Returns to original departure point
  • Confirmation will be received at time of booking
  • Not recommended for travelers with back problems
  • Not recommended for pregnant travelers
  • Minimum age is 6 years
  • A minimum of 2 people per booking is required
  • It is recommended that you wear comfortable clothes and shoes and bring a swimsuit
  • Not wheelchair accessible
  • Near public transportation
  • Travelers should have a moderate physical fitness level
  • This tour/activity will have a maximum of 10 travelers
  • OPERATED BY Cancun Vacation Experts
You can cancel up to 24 hours in advance of the experience for a full refund.
  • For a full refund, you must cancel at least 24 hours before the experience’s start time.
  • If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
  • Any changes made less than 24 hours before the experience’s start time will not be accepted.
  • Cut-off times are based on the experience’s local time.

Learn more about cancellations.

The answers provided below are based on answers previously given by the tour provider to customers’ questions.
Q:
What is the policy on face masks and attendee health during Cancun Cenote Tour: Snorkeling, Rappelling and Ziplining?
A:The policies on face masks and attendee health are:

  • Face masks required for travelers in public areas
  • Face masks required for guides in public areas
  • Temperature checks for travelers upon arrival
See all safety measures taken by Cancun Cenote Tour: Snorkeling, Rappelling and Ziplining.
Q:
What is the policy on sanitization during Cancun Cenote Tour: Snorkeling, Rappelling and Ziplining?
A:The policies on sanitization are:

  • Hand sanitizer available to travelers and staff
  • Regularly sanitized high-traffic areas
  • Gear/equipment sanitized between use
  • Transportation vehicles regularly sanitized
See all safety measures taken by Cancun Cenote Tour: Snorkeling, Rappelling and Ziplining.
Q:
What is the social distancing policy during Cancun Cenote Tour: Snorkeling, Rappelling and Ziplining?
A:The policy on social distancing is:

  • Social distancing enforced throughout experience
See all safety measures taken by Cancun Cenote Tour: Snorkeling, Rappelling and Ziplining.
Q:
What measures are being taken to ensure staff health & safety during Cancun Cenote Tour: Snorkeling, Rappelling and Ziplining?
A:The policies on staff health & safety are:

  • Guides required to regularly wash hands
  • Regular temperature checks for staff
  • Paid stay-at-home policy for staff with symptoms
See all safety measures taken by Cancun Cenote Tour: Snorkeling, Rappelling and Ziplining.

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Reviews

4.5
star-4.5
43 Reviews
2 stars
0

Reviews by Viator travelers

Showing 1-10 of 43 reviews
star-5
Jungle Adventure
Sofia_A
, Oct 2021
The guide gave us clear information and we felt welcome. Jesus was funny and he knew his work. His instructions was in details so I didn't have any problem following his instructions.
star-5
Amazing experience
Richelle_M
, Aug 2021
We had a wonderful experience from Mario in Tulum on our tour of the Mayan Ruins , wonderful food , and our energetic , fun , exciting trip by Jorge/Eduardo with Atv riding and swimming in a cenote ! It was a blast !
icon Response from Host , Sep 2021
We appreciate your good comments, so glad you enjoyed. Thank you for taking the time to leave us a review.
star-1
Inaccurate time stated for duration of tour
Tracy_A
, Jul 2021
Wasn’t able to take the tour. We booked it thinking it would be approx 7 hours as stated in their description, but, on the bus getting ready to head out, we found out it was going to be more like 10-12 hrs which would have put us past our COVID testing appointment we had to have in order to get home the next day. Wouldn’t even consider giving us even a partial refund. Terrible customer service. When you book this, even though it says approx 7 hrs, plan on it being at least 10!! Super dissatisfied.
star-5
Would definitely do it again!
Sherri_E
, Jun 2021
It was fantastic, we had one small painful nail injury that our guide helped to disinfect and treat. It was so enjoyable and the food was fabulous!
star-5
A fantastic experience worth doing again
Gary_C
, Jan 2021
This tour was epic!! we had so much fun. Memories that will last a life time! We especially loved the last zip line into the cenote.. It was super fun and I loved that they let us do it twice! The food was good but please bring snacks. we were so hungry by the end and it was not enough food for me and my teenage boys. I will say I wish they had smaller groups and allowed for more time to explore, especially the Cenote that you repel into. One of the zip line guys was getting a little handsy with women in our group. That was no bueno.
icon Response from Host , Jan 2021
Thank you very much for the review, it is glad to see you enjoyed this amazing experience.
star-5
The activities and great guide
tpschwarz
, Feb 2020
Eric, our guide was wonderful, very thorough and conscientious with all members of the group. We had 3 , 16 year old grandchildren with us and they thouroghly enjoyed the activities, however for what the tour costs, the meal was terrible!! Not nearly enough to fill a young persons tummy, when we have used other companies, they provided a tasty buffet. For this reason I would not book with you again
star-1
Worst Tour Company in Cancun- DO NOT USE THEM
crobrs
, Oct 2019
I was so excited for my cenote tour- i even called TWICE to confirm the pick up location. After waiting 45 minutes I called back again, only for the same lady who told me where to get picked up to tell me that we missed the pick up because we were in the wrong place AND they would not be coming back for us. So we missed our tour because the tour company gave us the wrong information and then didn't even bother to apologize, get us other transportation, or give me a refund. She gave me a NON working number to call back and ask for my refund. Terrible. Use Explorer - they were amazing.
icon Response from Host , Oct 2019
Dear Madam I am sorry for this situation. The transportation arrived on a timely manner and to the correct place. Unfortunately, you got on board on different bus as you also confirmed via text message. Since the other bus left you on the main road far from the hotel, the tour conductor could not find you. Even tough the van waited they had to leave in order not to miss other customers going on the same tour. The corresponding refund has been processed. Unfortunately, we could not waive The “No Show” penalization. Even though this occurred unintentionally on both sides. We are willing to amend this for your next visit. Please let us know in the e mail address we had previous communication. Sincerely
star-5
Great day!
Flyer06430083377
, Jun 2019
Day started a bit slow as we were the first of 6 scheduled pickups (3 were no-shows). Once we got to destination all was great. I brought my gopro but the wouldn't let me use it with a wrist strap, but they rented me chest harness for $13. The 5 zip lines were great especially the one where we landed in water. The cenote snorkeling was fantastic, make sure to take your head out of the water and look up at the stalagtites to! The repelling was a good photo op, but wish it was a longer drop. Lunch was really good as well. All told a very enjoyable day.
star-5
We had such a great time with All...
Morgan P
, Sep 2017
We had such a great time with All Native Tours through Viator. Our guide for the day, Anastaciya, was so wonderful and was able to communicate with us in English as well as Spanish for the other couple who was with us. The experience in the jungle was fascinating and beautiful, highly worth visiting. The Mayan lunch afterward was amazing too. The food was so delicious. Be prepared though if you go during rainy season the mosquitos are going to get you and you're not allowed to wear bug spray because of the cenotes. They don't want sun tan lotion or bug spray polluting the crystal clear waters. Also, if you don't like bats be wary because they live in the cenotes and have no fear of flying right over you while you're snorkeling. Depending on where you are located on the island you'll be picked up as early as 6:20 so don't make it a late night although you'll have about 2 hours to drive to the destination so you could take a nap on the nicely air conditioned bus.
star-5
Our tour guide Edward was amazing, I...
cher2501
, Sep 2017
Our tour guide Edward was amazing, I was afraid of heights, and he made the grappling and zip line experience very comfortable! The 4x4 ride was also super fun! The snorkeling in the cenotes was beautiful, and lunch was delicious! Pickup and drop off right from hotel, highly recommended!
1 traveler found this review helpful

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