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Cancun Jungle Tour: Tulum, Cenote Snorkeling, Ziplining, Lunch

star-4.587 Reviews
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Playa Mujeres, Mexico
Cancun Jungle Tour: Tulum, Cenote Snorkeling, Ziplining, Lunch

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Free cancellation
Up to 24 hours in advance. Learn more
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Safety measures
icon8 hours  (approx.)
Hotel pickup offered
Mobile ticket
iconOffered in: English and 1 more
Good for avoiding crowds

Overview

Take a thrilling ride into the Yucatán jungle on a full-day tour from Cancun. Begin your journey in Tulum, a coastal Maya city with ample ruins to explore. Then hike into the jungle to the Sac Actun and Nohoch Nah Chich cenotes—two vast underground river systems—and snorkel through their caves marveling at stalagmites and stalagmites. Travel to your next set of adventures: rappelling into a sinkhole and ziplining through the rainforest. Top it off with a traditional Maya lunch.
  • Visit the Maya community of Rancho San Felipe
  • Learn about Tulum’s history and the Yucatán's biodiversity from a guide
  • Traditional buffet lunch and round-trip transportation from most Cancun hotels included
Saved to wishlist!
Professional guide
Lunch
Beverages
Use of all necessary equipment
Use of towels and showers
Hotel pickup and drop-off
Gratuities
Alcoholic beverages

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7:00 AM
Our trained staff will go to the lobby of your hotel or if you are staying in a condo or private home we will see you at the meeting point. Our customer service team will contact you to provide details on the meeting point.
  • Confirmation will be received at time of booking
  • Not recommended for pregnant travelers
  • Not recommended for travelers with back problems
  • Minimum age is 6 years
  • It is recommended that you wear comfortable clothes and closed shoes and bring a swimsuit and sunscreen
  • Maximum weight allowed is 120 kg (264lbs), maximum waist line is 42 inches
  • Not wheelchair accessible
  • Infants must sit on laps
  • Travelers should have a moderate physical fitness level
  • This tour/activity will have a maximum of 13 travelers
  • OPERATED BY Cancun Vacation Experts
You can cancel up to 24 hours in advance of the experience for a full refund.
  • For a full refund, you must cancel at least 24 hours before the experience’s start time.
  • If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
  • Any changes made less than 24 hours before the experience’s start time will not be accepted.
  • Cut-off times are based on the experience’s local time.

Learn more about cancellations.

The answers provided below are based on answers previously given by the tour provider to customers’ questions.
Q:
What is the policy on face masks and attendee health during Cancun Jungle Tour: Tulum, Cenote Snorkeling, Ziplining, Lunch?
A:The policies on face masks and attendee health are:

  • Face masks required for travelers in public areas
  • Face masks required for guides in public areas
  • Temperature checks for travelers upon arrival
See all safety measures taken by Cancun Jungle Tour: Tulum, Cenote Snorkeling, Ziplining, Lunch.
Q:
What is the policy on sanitization during Cancun Jungle Tour: Tulum, Cenote Snorkeling, Ziplining, Lunch?
A:The policies on sanitization are:

  • Hand sanitizer available to travelers and staff
  • Regularly sanitized high-traffic areas
  • Gear/equipment sanitized between use
  • Transportation vehicles regularly sanitized
See all safety measures taken by Cancun Jungle Tour: Tulum, Cenote Snorkeling, Ziplining, Lunch.
Q:
What is the social distancing policy during Cancun Jungle Tour: Tulum, Cenote Snorkeling, Ziplining, Lunch?
A:The policy on social distancing is:

  • Social distancing enforced throughout experience
See all safety measures taken by Cancun Jungle Tour: Tulum, Cenote Snorkeling, Ziplining, Lunch.
Q:
What measures are being taken to ensure staff health & safety during Cancun Jungle Tour: Tulum, Cenote Snorkeling, Ziplining, Lunch?
A:The policies on staff health & safety are:

  • Guides required to regularly wash hands
  • Regular temperature checks for staff
  • Paid stay-at-home policy for staff with symptoms
See all safety measures taken by Cancun Jungle Tour: Tulum, Cenote Snorkeling, Ziplining, Lunch.

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Traveler Tips


  • "Make sure to take water shoes/shorts to wear when zip lining!" See review

Reviews by Viator travelers.  We perform checks on reviews

Reviews

4.5
star-4.5
87 Reviews

Reviews by Viator travelers

We perform checks on reviews

Showing 1-10 of 87 reviews
star-5
Great time
Siedah_H
, Jul 2022
Dago was an awesome guide! Rafael was amazing in the caves! The buffet was delicious for lunch. I enjoyed everything!
icon Response from Host , Jul 2022
Dear Siedah, We are very grateful that you have taken the time to share your experience with us, it is a pleasure to serve customers like you. Thanks
star-4
Overall great trip
Karyn_S
, Jul 2022
I would recommend checking w your resort where excursion pick up is. We were told by Viator to wait in the lobby and they would come in and call our name. That is not what happened We waited in the lobby 20 minutes past our pickup time and kept looking out the window and finally checked with a bellhop. He told us excursions pick up is the bus pick up area down the way We had to run but thankfully our driver waited 20 minutes. Also Viator told us to bring bug spray and use in the jungle for the zip lining. We were not allowed to use bug spray because it is Sacred ground
icon Response from Host , Jul 2022
Thank you very much for your recommendation we will take care to pick up details, especially for those hotels that have several lobbies or big complex of special places for pick up, we will be more detailed on those instructions.
star-5
The entire experience was...
stephanie_j
, Jul 2022
The entire experience was amazing. Alex was a very good guide and helped me to overcome my fear and my daughter and I made memories because of it. Highly recommend
icon Response from Host , Jul 2022
We cannot thank you enough for your kind words about our trip. So gratefull to be a memorable part of your trip.
star-5
Awesome!
Danielle_F
, Jul 2022
The jungle tour was excellent! It was such a worthwhile experience! The tour guides were knowledgeable and friendly and we had a wonderful time. Highly recommend!
icon Response from Host , Jul 2022
We are so grateful for your kind words. Thanks for sharing your experience.
star-2
Disappointed in this trip and our guide
Kayla_C
, Jun 2022
My husband and I booked this trip, and while it was a good experience, it could honestly be improved. I am a history teacher. Our guide, German, did not know a lot and some of his information was incomplete and inaccurate, and so I had to correct him and tell the people in the group the correct information about the site. He kept stopping for us to read the information, which we could have easily done on our own. The trip began as a small group and we were picked up in a van vs a large bus, which was nice. German, our guide let us sleep until our first stop. He should have talked to us 10-15 before arrival to the cenote and jungle zip line. Why? Because it would have been important to know NOT to put sunscreen on before entering the cave (because it can damage the eco life) and to put on bug spray. This trip does not tell you about the mosquitos. I literally have 64 bites on my legs, by husband has several on his back. The group was just attacked the entire time. Repellant does NOT work! This is really terrible. The lunch they serve is one small portion. Kinda ridiculous since no one had any breakfast based on the time of pick up. The hotel opens breakfast 7 am. We were picked up at 7 am. The lunch was very tiny. So no breakfast, small lunch, and then we only had 15 minutes at the end of Tulum to shop or eat. Basically we didn't get to eat until 6:30 PM when we got back to the hotel. I have been to Tulum before. I was so disappointed! The reef is ruined and washed up on the beach. Before you could access the beach and the guide would give us time after the tour to go down to the beach. Now, the water is brown and the sand is full of dead reef, so you can't even go down. This would be nice to know since a ton of people walked out with their swimming suits and snorkel gear, only to discover you can't even go down to the beach anymore. German only gave us 15 minute after the ruins, to use the restroom or shop. My last guide recommended where to go, we could get food, and a strong margarita. While German was an okay guide, he didn't have the knowledge or know anyone locally to build those connections. Also, if you pick up someone first, you should drop them off first, like the other guides did. That would be courteous, since we had to miss breakfast to be picked up first. It would have been nice to get dropped off 30 minutes before everyone else vs. last so we could have finally eaten. Least favorite trip out of all the ones we took in Mexico.
icon Response from Host , Jul 2022
Thank you very much for your feedback, you are right on the guide feedback , he must advertise about the use of repelent on the caves, we are verifying the food portions and content , we are evaluating if the portions are enough for this kind of activities we are really shame this activity did not fullfilled your expectations.
star-4
Fun adventure
Georgina_W
, Jun 2022
Me n my boyfriend wanted to do something fun so we booked the Zip lining with snorkeling and see the Ruins in Talum. We had fun
icon Response from Host , Jun 2022
Thank you very much for your review, this is the perfect combination to make Zip Lines, Cenote, and enjoy the Mayan Ruins of Tulum.
star-5
Family Friendly
Aundrea_B
, Jun 2022
We had a great time on this tour! Traveling with a family of 7 can be hard to keep everyone happy but this had a little bit of everything and everyone had a good time, it was very memorable. Book it! You will be happy you did!
icon Response from Host , Jun 2022
Thank you very much for your comment! We're glad you enjoyed the Cancun Jungle tour, it's one of our customers' favourites!
star-5
Amazing Time all together!
Adam_K
, May 2022
Had a great time! Everyone was knowledgeable and made it enjoyable the entire time. The Cenote is beautiful and ziplines are fun, no cheesy short runs like in many places. Tulum is extremely hot as there is very little shade but we had an amazing time there and our tour guide was top notch. Allowed us to walk with him as he explained a lot about it or would let you go on your own if you just wanted to explore.
icon Response from Host , May 2022
Thank you for the great review! We’re so happy you loved your experience and hear we hit the mark for you
star-5
Tulum
Carissa_M
, Apr 2022
Centos were amazing, guide was experienced and wonderful during our excursion. Thank you for the amazing time!
icon Response from Host , Apr 2022
Hello, your review makes our day, thank you very much for taking the time to write it, this motivates us to continue creating unique and memorable experiences. We will send your comments to our Centos guide, he will be very grateful.
star-5
Fantastic tour!
Jessica_F
, Mar 2022
This was the best tour we’ve been on so far! It was better than the Chichen Itza ruins tour we did the day prior. It starts off by the tour shuttle bus picking you up in the cancun hotel zone and driving the 2 hours to Tulum. On the way there we stopped at Jungla Maya Native Park. There, they give everyone group lockers to lock up your valuables and belongings and then they have you change into your bathing suit and the ziplining starts. You won’t get a chance to come back to your locker until afterwards. I highly recommend standing in the shade as much as possible while on this tour because they do not allow you to wear sunscreen because it hurts the cenotes (caves) you’ll be swimming in. I also recommend bringing water shoes, as sandals will fly off when ziplining. They’ll have you do 2 ziplines and then the 3rd you’ll actually zipline into a cenote, which is pretty cool.afterwards they bring you to this beautiful cenote and you get to snorkel in it, and while you do that, your guide will bring you to this small opening in the wall and you’ll get a chance to swim in a small bit of underground cave with bats above you. After all this, they do 1 more zipline and then they actually have you rappel down into a cenote, which I thought was awesome. Afterwards they give you a small lunch. Overall, I would highly highly recommend and the tour guide, Jesus, was great. This is a moderately active tour. They do not allow cameras, cellular phones or go pros on the tour. At the end of the tour you will be given the option to buy there expensive photos, which I did for $75 (couples photos).
icon Response from Host , Mar 2022
Jessica, thank you for the great review! We’re so happy you loved your experience and can’t wait to have you back for your next vacations. Until then, we’re here if you need anything.
star-5
ADVENTUROUS JUNGLE TOUR + MAYAN RUINS
elizabeth_b
, Feb 2022
THIS WAS THE MOST FUN TOUR I HAVE EVER BEEN ON. seriously worth every penny. we went to a little jungle owned by a family of mayan people, then a tour guide took us on a short hike through the jungle (less than one km) and we took a zip lining tour through the rest of it!! we snorkeled in two cenotes that were GORGEOUS and the guide, eric, was extremely knowledgeable about the formation of the rocks and about the history of the place. we then repelled down a well to another cenote, zip lined into a different one, experienced a traditional (non religious) mayan ritual in the original mayan tongue and had a DELICIOUS home cooked meal from the locals. after this (i know that was already a lot but there’s more) we took a ten minute bus ride into tulum and experienced the amazing history of some ancient mayan ruins. we were able to see a village that housed about 3000 people, including a temple, many houses, architectural wonders that you can still see some color on, and many beautiful landscapes. oh, and did i mention we never had to wait in a line for any of it??!! it was the best experience and i would hands down recommend it to anyone traveling to cancun, tulum, or any part of the yucatán peninsula.
icon Response from Host , Feb 2022
The best convination right culture + adventure .. We are so grateful for your kind words. Thanks for sharing your experience with us and the community
star-5
Amazing tour!
Elizabeth_H
, Jan 2022
This tour was so much fun. It’s divided into two separate parts. In the morning, we started off zip lining through the threes to reach the cenotes that we got to swim in. The cenotes are located on property owned by a Mayan family. So only the people on the tour had access to go swimming in it. Which was awesome because that meant there was not a huge crowd. Alex was our tour guide for the first half of the day and he was extremely knowledgeable about Mayan history and traditions, and the land we were on. He was also extremely safe in every activity and fun to be around! In the afternoon, we were taken to see the Mayan ruins in tulum. Our guide took us past the crowded entry lines and toured us around the ruins for about an hour. So beautiful! Near the ruins is also where there are fun little shops to explore. All around, a great time! Definitely would recommend
icon Response from Host , Jan 2022
This is definately a must in Cancun to combine both worlds cultural and adventure. Thank you for taking the time to leave us such a good review, this will help us to keep growing
star-5
Great Way to Explore in Mexico
Raven_J
, Jan 2022
First time in Mexico!! First time zip lining!! It was awesome!! Julio is an amazing guide!! Be ready 5 mins before time the bus driver will be there early!! Be sure to bring a change of clothing and water! I loved the experience and all of the learning!! Be prepared to walk ALOT! If you don’t swim you may not want to complete all of the activities but it’s still fun! The included lunch is not a huge portion but should hold you over until you get back to the hotel. Gamma(tulum tour guide) was awesome too!! He gave free tickets to a tequila tasting!! I would definitely do this again!!
icon Response from Host , Jan 2022
Dear Raven: Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.
star-5
Brilliant trip and great...
Holly_S
, Jan 2022
Brilliant trip and great value for money for all the different activities!!! The tour guides were amazing too
icon Response from Host , Jan 2022
Hello Holly: Thank you so much for taking the time to leave us this amazing review.
1 traveler found this review helpful
star-5
Excellent Tour - Long Day
Rhett_M
, Dec 2021
This was an excellent tour - don't have anything bad to say about it. Well worth the money, tour guides were very knowledgeable and informative, the cenote snorkeling experience was amazing, the lunch was very good, and all tour operators were friendly and engaging. Just one fair warning to anyone booking - this is a FULL-DAY tour if you are staying in Cancun: we left the hotel around 7am and were not back until a little after 6pm. It's a two-hour, one-way drive from Cancun down to the Tulum area, where everything takes place. If you're staying in Playa Del Carmen, probably a good bit shorter tour.
icon Response from Host , Jan 2022
Dear Rhett. Thank you for the wonderful review and for taking the time to share your feedback with us. Our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure.
star-5
Amazing day!!
Kelli_K
, Oct 2021
I absolutely loved this tour! The driver was great, and it was the same man who picked us up and dropped us off at the hotel, and knew everything there was to know about Tulum and the Mayan history there. He passes on his knowledge in a very interesting way, while driving, and while walking through the ruins. I am terrible with names, and I sure wish I could remember his, he was truly excellent (Friday 10-15-2021, picking up the 6 person group from the Costa Mujeres area). Once we were in the AllNative adventure park in Tulum, our group was guided by Julio. Julio was so much fun! He was also knowledgeable, particularly in the way of safety and survival in the area. He could tell us every use of every plant we passed. He ziplined with us, taught us to rappel, and guided us through swimming in the largest underground river in the world. We also really enjoyed our lunch there. This tour, and our day spent with our guides and the Mayan locals, was a highlight of our vacation!
icon Response from Host , Nov 2021
Wow !! Thank you so much for such a good words, we will definately let the staff know, they work so hard for our customers to have the best experience ever. And certainly this will help others to choose the best adventure on their vacations.
star-5
Amazing tour
Thomas_W
, Oct 2021
Pick up time was at 7:35, they pull up at 7:35, I knew it was going to be a good trip. Our guides were amazing, I loved all the activities, but I’m glad I had been in the gym for a couple of months. It was definitely a work out. I will be coming back
icon Response from Host , Nov 2021
Thank you for taking the time to leave such a good comments, we will be glad to have you back any time.
star-5
Enjoyable every part of the day!
GT_B
, Sep 2021
Our driver and guide made us feel very welcome. They taught us many things about the past and present day Tulum site. Their humor and personality made the trip very enjoyable. We walked away very satisfied with our choice of trip.
icon Response from Host , Nov 2021
Thank you for sharing your beautiful experience with our staff. This will be helpful for other customers. Regards
star-5
Amazing and definitely returning!
CHRISTIAN_J
, Sep 2021
The tour was amazing and filled with exhilarating surprises, our tour guide Alex was the best- personable and friendly giving us all a memorable experience! Rudy in Tulum gave an excellent tour of the rich history.
star-5
Fun, excellent, amazing. Read for pro tips!
Emily_K
, Aug 2021
All, this was a wild and incredible excursion. The activities were awesome and the guides (Alex and Israel) were a blast. The cenote, the zip lines, the repelling, and Tulum made for an incredible day. Pro tips: 1, take towels (they don’t have any though it says they do) extra clothes (especially shoes) and a plastic bag if you have one. You’ll be soaking wet and it will help. 2, you need to be hands free for zip lining so you cannot have your camera but you CAN have a GoPro as long as it is a head or chest mount. They will not let you hold anything in your hands. 3, the ride is long, be prepared for 3 hours on the way down. Other than that, enjoy and take a boatload of pictures bc it’s an experience of a lifetime!
icon Response from Host , Sep 2021
Thank you for sharing your experience and tips, definitely will help other customers .
1 traveler found this review helpful

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