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Cozumel & Playa del Carmen Day Trip from Cancun

star-4.5
|
Cancun, Mexico
27

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Select Date and Travelers

Number of travelers
0 Children1 Child2 Children3 Children4 Children5 Children6 Children7 Children8 Children9 Children10 Children11 Children12 Children13 Children14 Children15 Children1 Adult2 Adults3 Adults4 Adults5 Adults6 Adults7 Adults8 Adults9 Adults10 Adults11 Adults12 Adults13 Adults14 Adults15 Adults
Free Cancellation
up to 24 hours in advance
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icon11 to 14 hours  (Approx.)
Hotel pickup offered
Mobile ticket
iconOffered in: English and 1 more
Good for avoiding crowds

Keeping you safe during COVID-19
What you can expect during your visit
Face masks required for travelers in public areas
Face masks required for guides in public areas
Face masks provided for travelers
Hand sanitizer available to travelers and staff
Social distancing enforced throughout experience
Regularly sanitized high-traffic areas
Gear/equipment sanitized between use
Transportation vehicles regularly sanitized
Guides required to regularly wash hands
Regular temperature checks for staff
Temperature checks for travelers upon arrival
More questions?
(888) 651-9785

Overview

Explore the island of Cozumel with ease with a door-to-door transportation service that includes pick-up at your hotel in Cancun or Riviera Maya, and ferry transport to Cozumel, where you can relax on white-sand beaches, snorkel, and check out the Museum of the Island of Cozumel. An upgraded option features lunch and an open bar, allowing you to fully relax on your journey.
  • Enjoy a hassle-free and relaxing journey to Cozumel
  • Convenient pick-up and drop-off right from your hotel is included
  • Relax on the scenic ferry ride, which includes air conditioning or an open-air deck
  • Upgrade to include lunch and unlimited drinks for a seamless experience
Saved to wishlist!
Professional guide
Use of snorkel equipment*
Drinks (water, soda or beer Limited per person)
Available on the Cozumel Plus option
Lunch
Bottled water
Alcoholic Beverages
Entrance fee to the marine park ($7 USD per person approximately)

Departure Point

Traveler pickup is offered
We have pickup service in Cancun and Riviera Maya or we provide meeting point. If your hotel is not on the list contact us.

Departure Time

7:30 AM
  • Confirmation will be received at time of booking
  • Not wheelchair accessible
  • Dress code is smart casual
  • Infants must sit on laps
  • Most travelers can participate
  • Please bring your biodegradable suntan lotion
  • This tour/activity will have a maximum of 30 travelers
  • OPERATED BY Translamex SA de CV

For a full refund, cancel at least 24 hours in advance of the start date of the experience.

  • This experience requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.

Learn more about cancellations.

The answers provided below are based on answers previously given by the tour provider to customers’ questions.
Q:
What is the policy on face masks and attendee health during Cozumel & Playa del Carmen Day Trip from Cancun?
A:
The policies on face masks and attendee health are:

  • Face masks required for travelers in public areas
  • Face masks required for guides in public areas
  • Face masks provided for travelers
  • Temperature checks for travelers upon arrival
See all safety measures taken by Cozumel & Playa del Carmen Day Trip from Cancun.
Q:
What is the policy on sanitization during Cozumel & Playa del Carmen Day Trip from Cancun?
A:
The policies on sanitization are:

  • Hand sanitizer available to travelers and staff
  • Regularly sanitized high-traffic areas
  • Gear/equipment sanitized between use
  • Transportation vehicles regularly sanitized
See all safety measures taken by Cozumel & Playa del Carmen Day Trip from Cancun.
Q:
What is the social distancing policy during Cozumel & Playa del Carmen Day Trip from Cancun?
A:
The policy on social distancing is:

  • Social distancing enforced throughout experience
See all safety measures taken by Cozumel & Playa del Carmen Day Trip from Cancun.
Q:
What measures are being taken to ensure staff health & safety during Cozumel & Playa del Carmen Day Trip from Cancun?
A:
The policies on staff health & safety are:

  • Guides required to regularly wash hands
  • Regular temperature checks for staff
See all safety measures taken by Cozumel & Playa del Carmen Day Trip from Cancun.
Q:
What is the maximum group size during Cozumel & Playa del Carmen Day Trip from Cancun?
A:
This activity will have a maximum of 30 travelers.

See all safety measures taken by Cozumel & Playa del Carmen Day Trip from Cancun.

Traveler Photos

Reviews

4.5
star-4.5
45 Reviews
Reviews by Viator travelers
Showing 1-6 of 45 reviews
star-1
Horrible experience! False advertisement
Derek_E
, Mar 2021
Let me start by saying this was the absolute worst excursion I have ever seen. I vacation regularly and explore excursions and this by far was the worst. Here is how it started. My fiancé and I get picked up at 7 am from our hotel. We were first to be picked up. After making 3 additional stops and cramming a ton of people in the shuttle with no seats available then kids with purchased seats now had to sit on laps. I’m 6’2” and my legs were completely crammed. We didn’t arrive to the ferry until 10 am. It took 3 hours. To get to the ferry ugh. Now we had to wait 1 hour for the 11 am ferry. We took the 45 minute ferry ride which was a nice ride. This is were it gets bad. We get off the ferry meet with our group and they state we can use sunblock for snorkeling as it’s a protected habitat. Are you kidding me. I’m Irish with extremely fair and sensitive skin. If I’m in the sun for 5 minutes without sunblock I’m burnt. Imagine 3 hours in the ocean. If I did this I would literally get sun poisoning and would be in the hospital and my vacation would be over. I did ask if where we were going if there was a beach. I would be fine with that since I could wear sunblock and they said no. Well guess what my only option was not to go. So now we are stuck in Cozumel as I’m not staying all day to wait for the group. We did walk around a bit checked the island out. We then took the ferry back and now I had to pay for a 90 minute taxi ride back to my resort. Also unlimited drinks water soda beer isn’t unlimited. On the shuttle ride there they said you get 1 small beer. Yeah and why did I pay extra for this? False advertisement. Having a beach day again false advertisement. Not in one place does it state no sunblock. If that was stated I would have passed on and looked at another excursion. I then reach out because I shouldnt have to pay for this entire excursion since I was unable to attend due to their lack and or misleading information. Go figure no response.
icon Response from Host , Apr 2021
It's a shame that all this happened We take your opinion into account to improve the service Thanks
HelpfulHelpful
star-2
Be prepared to be annoyed
Timothy_D
, Mar 2021
The itinerary states you are in Cozumel for 5 hours and then shopping for 50 minutes, leaving at 7:30am. That would put us back to our resort at 5 or 6pm. The included "lunch" was not given to us until 4:45, after a full day of snorkeling and being in the sun... so don't skip breakfast! As we were eating they let us know that the guide would not be taking us back to the ferry until 9pm! So we were stuck for 4 hours in a shopping plaza by ourselves. Being constantly barraged by street peddlers and their children. This would have put us back to our resort at approximately midnight. What should have been a 9 hour day (6 hours of a tour, plus 3 hours of travel) turned in to a 15.5 hour day. Which is nuts. The ONLY good thing about this tour was Miguel. He was our guide while we were out snorkeling. He was funny, knowledgeable and just all around amazing! It is too bad everything else was just sh!t.
icon Response from Host , Apr 2021
It's a shame that all this happened We take your opinion into account to improve the service Thanks
HelpfulHelpful2 travelers found this review helpful
star-2
Not worth that $300 per 2 ppl
YingMayna_Y
, Mar 2021
I thought we were getting an hour at Playa del Carmen, we did not. The amount my pd for 2 ppl was close to $300 USD, it was not worth that amount, didn’t include ferry. The boat we took out to the reef & cielo fit 11 ppl. So, what exactly is the $150 PP include then? The diving gear was a simple belly board. Nice, but wasn’t a life jacket. Not worth the money.
HelpfulHelpful3 travelers found this review helpful
star-5
I would go again in a heart beat!
Kimberly_F
, Mar 2021
They crew was FABULOUS! 3 different snorkeling areas explored.... all great sites with something different in each.
icon Response from Host , Mar 2021
Hello good day We are very happy that you enjoyed the experience We hope to see you again soon to explore other locations. Greetings
HelpfulHelpful
star-5
Perfect
akrobat111
, Feb 2020
Very good Ivan was nice tour guide andtell me good information and help me orgineze trip in cozumel norbet
icon Response from Host , Feb 2020
Thanks so much for your review! We’re grateful you took the time.
HelpfulHelpful
star-3
War ganz nett
Sunshine06711467110
, Jul 2019
Insgesamt war ich etwas enttäuscht. Die Insel und das Schnorcheln waren sehr gut, aber man hatte das Gefühl das man auf der Flucht ist. War alles sehr auf Massentourismus ausgelegt.
HelpfulHelpful2 travelers found this review helpful

Product code: 44670P5

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