Departure & Return
Departure PointTraveler pickup is offered
Meeting points for travelers that are in downtown hotels and airbnb's or any location that we can't reach:
Cancun Meeting Point: in front of the lobby at Oasis Smart in Tulum Avenue
If the traveler is staying at a hotel on the Riviera Maya, Playa Del Carmen or any location that we can not reach but still wants to be picked up, please get in contact with the us as soon as posible in order to provide the extra fee
The pick up time is set acording to your location, the travelers that doesn't provide pick up location will need to get in contact with us as soon as posible, otherwise we will be not be able to provide the service
The Maya Museum does not operate on monday, if the booking is for monday, the time will be at to the other stops
- Confirmation will be received at time of booking
- Not wheelchair accessible
- Not recommended for travelers with back problems
- Not recommended for pregnant travelers
- No heart problems or other serious medical conditions
- Most travelers can participate
- *There has to be minimun 4 travelers for the tour can operate.
- Bring your swimsuit, towels and extra clothes.
- Use sunscreen and sunglasses.
- Wear comfortable clothes and shoes.
- This tour/activity will have a maximum of 14 travelers
- OPERATED BY Exclusive Agency Tours
For a full refund, cancel at least 24 hours in advance of the start date of the experience.
- This experience requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.
Learn more about cancellations.
- Face masks required for travelers in public areas
- Face masks required for guides in public areas
- Face masks provided for travelers
- Temperature checks for travelers upon arrival
- Hand sanitizer available to travelers and staff
- Regularly sanitized high-traffic areas
- Transportation vehicles regularly sanitized
- Social distancing enforced throughout experience
- Guides required to regularly wash hands
- Regular temperature checks for staff
See all safety measures taken by Cancun city Tour .