Recent Searches
Clear

Excursion to Chichén Itzá, Valladolid and Cenote Xcajum by ATV

star-4.58 Reviews
|
Cancun, Mexico
14

Select Date and Travelers

Number of travelers
0 Adults1 Adult2 Adults3 Adults4 Adults5 Adults6 Adults7 Adults8 Adults9 Adults10 Adults11 Adults12 Adults13 Adults14 Adults15 Adults0 Seniors1 Senior2 Seniors3 Seniors4 Seniors5 Seniors6 Seniors7 Seniors8 Seniors9 Seniors10 Seniors11 Seniors12 Seniors13 Seniors14 Seniors15 Seniors0 Children1 Child2 Children3 Children4 Children5 Children6 Children7 Children8 Children9 Children10 Children11 Children12 Children13 Children14 Children15 Children
Free Cancellation
up to 24 hours in advance
Loading available options...


Safety measures
icon11 hours  (Approx.)
Pickup from select hotels
Mobile ticket
iconOffered in: English and 1 more

Overview

Saved to wishlist!
Air-conditioned vehicle
Lunch
goggles
Use of Snorkeling equipment
umbrellas
Admission ticket to Chichen Itza
ATV tour in cenote xcajum
tips
Soda/Pop
towel
souvenirs
  • Confirmation will be received at time of booking
  • Wheelchair accessible
  • Stroller accessible
  • Near public transportation
  • Infants must sit on laps
  • Not recommended for travelers with back problems
  • No heart problems or other serious medical conditions
  • Most travelers can participate
  • This tour/activity will have a maximum of 34 travelers
  • OPERATED BY Mayab Travel Tours

For a full refund, cancel at least 24 hours in advance of the start date of the experience.

  • This experience requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.

  • This experience requires a minimum number of travelers. If it’s canceled because the minimum isn’t met, you’ll be offered a different date/experience or a full refund.

Learn more about cancellations.

The answers provided below are based on answers previously given by the tour provider to customers’ questions.
Q:
What is the policy on face masks and attendee health during Excursion to Chichén Itzá, Valladolid and Cenote Xcajum by ATV?
A:The policies on face masks and attendee health are:

  • Face masks required for travelers in public areas
  • Face masks required for guides in public areas
  • Temperature checks for travelers upon arrival
See all safety measures taken by Excursion to Chichén Itzá, Valladolid and Cenote Xcajum by ATV.
Q:
What is the policy on sanitization during Excursion to Chichén Itzá, Valladolid and Cenote Xcajum by ATV?
A:The policies on sanitization are:

  • Hand sanitizer available to travelers and staff
  • Regularly sanitized high-traffic areas
  • Gear/equipment sanitized between use
  • Transportation vehicles regularly sanitized
See all safety measures taken by Excursion to Chichén Itzá, Valladolid and Cenote Xcajum by ATV.
Q:
What is the social distancing policy during Excursion to Chichén Itzá, Valladolid and Cenote Xcajum by ATV?
A:The policies on social distancing are:

  • Social distancing enforced throughout experience
  • Contactless payments for gratuities and add-ons
See all safety measures taken by Excursion to Chichén Itzá, Valladolid and Cenote Xcajum by ATV.
Q:
What measures are being taken to ensure staff health & safety during Excursion to Chichén Itzá, Valladolid and Cenote Xcajum by ATV?
A:The policies on staff health & safety are:

  • Guides required to regularly wash hands
  • Regular temperature checks for staff
See all safety measures taken by Excursion to Chichén Itzá, Valladolid and Cenote Xcajum by ATV.
Q:
What is the maximum group size during Excursion to Chichén Itzá, Valladolid and Cenote Xcajum by ATV?
A:This activity will have a maximum of 34 travelers.

See all safety measures taken by Excursion to Chichén Itzá, Valladolid and Cenote Xcajum by ATV.

Still Have Questions?


Traveler Photos

Reviews

4.5
star-4.5
8 Reviews
3 stars
0
2 stars
0

Reviews by Viator travelers

Showing 1 of 8 reviews
star-1
Discrimination
CaliMexico
, May 2021
I’ve never felt so unsafe on a tour. The staff on this excursion was incredibly rude, discriminatory, racist, negligent, and isolating. The lead tour guide was incredibly rude and berated me on the bus for falling asleep on the bus. When we got to our first stop nobody instructed me on what to do and they guides were only speaking Spanish. I had to ask what we were supposed to do when people started splitting up. I also stated that I was English speaking when I booked the tour but it seemed like an inconvenience on the trip. Also I asked prior to the trip how long the ATV experience was and I was told 4 hours of the trip…it was actually a ten minute ride in the parking lot and behind the building. Furthermore, I again had to ask about were I was supposed to go every step of the trip due to the tour guide only speaking English when I asked him directly. When I asked about were the cenote was when I was left alone again, he didn’t seem to want to be bothered. Also nobody came to help the ATV guy explain its use to me. He didn’t speak English so I had to figure it out the best I could…this was unsafe. At Chichen the guide left me again when I told him I was going to buy a bottle of water. But he waited for other people and checked on them when they used the bathroom. He also was explaining the history of Chichen in Spanish and told me that I could just walk around on my own. I stayed and requested that he explain it to me in English. I ended up learning more from listening to the other tour guides that I randomly ended up following. On our return to Cancun another member of the staff on the bus offered everyone except me a beverage. It’s hard to believe that racism didn’t have something to do with how I was treated on this trip. I was the only black man on this trip that happened to speak English. The staff on the trip did not want to assist me. This was a disturbing experience.
HelpfulHelpful1 traveler found this review helpful

Explore Similar Things to Do