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Isla Mujeres Catamaran + Museum

star-35 Reviews
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Cancún, Mexico
Isla Mujeres Catamaran + Museum

Select Date and Travelers

Number of travelers
1 Adult2 Adults3 Adults4 Adults5 Adults6 Adults7 Adults8 Adults9 Adults10 Adults11 Adults12 Adults13 Adults14 Adults15 Adults0 Children1 Child2 Children3 Children4 Children5 Children6 Children7 Children8 Children9 Children10 Children11 Children12 Children13 Children14 Children15 Children0 Infants1 Infant2 Infants3 Infants4 Infants5 Infants6 Infants7 Infants8 Infants9 Infants10 Infants11 Infants12 Infants13 Infants14 Infants15 Infants
Free cancellation
Up to 24 hours in advance. Learn more
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Safety measures
icon6 hours 30 minutes  (Approx.)
iconOffered in: English and 1 more

Overview

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Alcoholic Beverages
Use of Snorkeling equipment
Lunch
Spinnaker
All Fees and Taxes

Departure Point

Km 6.5, Blvd. Kukulcan, Kukulcan Boulevard, Zona Hotelera, 77500 Cancún, Q.R., Mexico

The check-in place is located in the Marina Aquatours, at km 6.5 hotel zone

Departure Time

9:30 AM

Return Details

Returns to original departure point

Departure Point

Kukulcan Boulevard, Hotel Zone, 77500 Cancún, Quintana Roo, Mexico

The check-in place is located in Playa Tortugas at km 5 hotel zone

Departure Time

9:30 AM

Return Details

Returns to original departure point
  • Confirmation will be received at time of booking
  • Not wheelchair accessible
  • Near public transportation
  • Infants must sit on laps
  • Travelers should have a moderate physical fitness level
  • This tour/activity will have a maximum of 50 travelers
  • OPERATED BY krea travel
You can cancel up to 24 hours in advance of the experience for a full refund.
  • For a full refund, you must cancel at least 24 hours before the experience’s start time.
  • If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
  • Any changes made less than 24 hours before the experience’s start time will not be accepted.
  • Cut-off times are based on the experience’s local time.
  • This experience requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.
  • This experience requires a minimum number of travelers. If it’s canceled because the minimum isn’t met, you’ll be offered a different date/experience or a full refund.

Learn more about cancellations.

The answers provided below are based on answers previously given by the tour provider to customers’ questions.
Q:
What is the policy on face masks and attendee health during Isla Mujeres Catamaran + Museum?
A:The policies on face masks and attendee health are:

  • Face masks required for travelers in public areas
  • Face masks required for guides in public areas
  • Temperature checks for travelers upon arrival
See all safety measures taken by Isla Mujeres Catamaran + Museum.
Q:
What is the policy on sanitization during Isla Mujeres Catamaran + Museum?
A:The policies on sanitization are:

  • Hand sanitizer available to travelers and staff
  • Gear/equipment sanitized between use
  • Transportation vehicles regularly sanitized
See all safety measures taken by Isla Mujeres Catamaran + Museum.
Q:
What is the social distancing policy during Isla Mujeres Catamaran + Museum?
A:The policy on social distancing is:

  • Social distancing enforced throughout experience
See all safety measures taken by Isla Mujeres Catamaran + Museum.
Q:
What measures are being taken to ensure staff health & safety during Isla Mujeres Catamaran + Museum?
A:The policies on staff health & safety are:

  • Guides required to regularly wash hands
  • Regular temperature checks for staff
See all safety measures taken by Isla Mujeres Catamaran + Museum.

Traveler Photos

Reviews

3.0
star-3
5 Reviews
4 stars
0

Reviews by Viator travelers

Showing 1-3 of 5 reviews
star-2
Not the best
Caprise_D
, Jun 2021
The snorkeling was not great we were expecting to see the musa (underwater statues) and we saw a circle of finger statues that was it. There also was little to no fish so if your looking for a snorkeling tour this is not it you also only snorkel for 20-30 min tops and you have to stay with the tour guide the whole time. We also booked this tour for the parasailing and we did not get to do it when I asked about it he said the winds make it so we can’t but yet there were multiple boat parasailing. Overall the excursion was fine but we only got an hour at each stop so we didn’t really get to do much on the island which is sucked.
icon Response from Host , Jul 2021
Hello, thank you for your comment. In response to this, the museum is made up of several points, one of them is where you went to snorkel, on the other hand, the spinnaker is not done when weather conditions can affect passengers, this is always taken into account by your safety as it is not the same procedure from a Spinnaker to a Parasail. But in any case we will pass your comment to improve these points.
star-5
So fun!
Megan_S
, Jun 2021
the boat crew made the trip so fun and memorable- kept the party alive with great music, good energy, and lots of drinks! didn’t get to see much of MUSA and only got 1 hour on isla mujeres but overall it was really fun and we’d do it again.
icon Response from Host , Jun 2021
Thank you very much for telling us about your experience, it is very important for us to know that the attention and service were of quality. And we hope to offer you our services again
star-3
Need more time for snorkel/musa!!!
MaynaYang
, Mar 2021
The only issue was when we were about to jump down to snorkel, the guide didn’t tell us the musa was right underneath us. I paid extra for my cousin and I to see it and lost that opportunity. Plus, the snorkeling happened so fast they didn’t give us any time to check out the musa. But the tour guide was really fun on the catamaran!
icon Response from Host , Mar 2021
Hello, we appreciate your comment, they should not have charged extra to go to the muse since it is included in the package, but we will pass the report so that this doesn't happen again, on the other hand we are happy to know that the experience with the guide was good

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