Early Access to Chichen Itza All Inclusive & optional Valladolid and Cenote Swim

Well, as we paid for early access Chichen Itza, which opens at 8AM, but we arrived at 11:30, I would say we were not given the tour we asked for. Our tour guide went on and on about not buying from the people inside Chitzen Itza only to bring us to lunch at a place where he tried to upsell everyone to buy from there. Oh and should I mention our tour said lunch was at 12, so we should eat breakfast on the bus, but we did not arrive to lunch until 2:30. We also choose the option to have a transfer from Cancun, which cost more for the tour, but were told we needed to get our own transportation to a hotel in Zona hotel. After contacting Viator they told us to get our own taxi. $55 later we arrived at the pick up spot. 2 hours later we had picked up lots of other passengers and arrived back at our hotel to pick up people arriving from Riviera Maya. At this point we should have been at Chichen Itza, or had breakfast at our hotel, but as we were told to be at a pick up spot too early for breakfast, we had nothing and wasted 3 hours of our tour. At lunch you have to pay for water, soda, and anything else. The cenote was great. Hence the 2 stars.

We had a good time at the cenote and Chichen Itza, but there were so many hidden fees. We did not know that our package didn’t include a tax and that lunch doesn’t include drinks. Also note your cenote ticket doesn’t include a locker nor does it include the require life jacket. Overall a good experience, but I don’t see the point of a package if it doesn’t cover everything

Marco was amazing! Also Rodrigo our local Mayan guide inside Chichen Itza. Very educational and well organized. The ceynote at the end was simply amazing!!

I loved the tour, at the site, and the cenote at the end of the day was perfect for us to relax after walking. We I get there a little before the crowed which was nice but it was also Covid

Wonderful tour with very knowledgeable guide on the bus and at chichen itza. Buffet was great. I would have skipped the cenote personally, as it just added time but otherwise the tour was great. I was happy Marco enforced mask wearing however I would recommend ensuring temperature checks and masks are on all guests before boarding the the bus.

Marco was great, giving us much information and making the trip enjoyable and comfortable. The food was good and the cenote was refreshing.

The experience was great! Rene, Rodrigo and Marco were very profesional and knowledgeable. I highly recommend this experience if you want to learn about the beautiful history of Chichen Itzá.

There were about 20 other people there when we arrived and we were some of the first people in. Our photos didn't have other people in them and we beat the heat. I would definitely recommend the trip. Frank was a great guide and Rene was an excellent driver. There were bathroom stops on the long drive and a spot to grab coffee in the am. The lunch is basic so I would bring your own. I had mentioned we had food allergies on the reservation but that wasn't taken into consideration for our food but we knew that was a risk and would still take the trip again. Also, the stalls at Chichen Itza are way cheaper than the one they take you to on your way home.

Really interesting and cool experience- would definitely recommend! We learned so much about the whole site that day!

Yes, it was worth the early morning! The heat is great by the pool or beach but out there it gets irritable, so early access is the way to go. Our guide was Frank, and wow he was knowledgable!! We heard other guides say things like "well there are many interpretations so we dont really know for sure" when Frank would tell us the meaning of something. Granted everything is skeptical given that you are talking about so long ago in time but hearing a meaning is way better than "not sure". He gave us a good hour to sleep on the bus and everyone fell silent which was nice since it was so early. Then he gave us the info we needed to enter the grounds. However- and hopefully they fix this because of the review, so my intention is not to deter people from taking the tour- the bathroom in the bus..leaked.. so the smell was not pleasant. The tour itself was great, and some of the pics we got literally have no extra people in them. Pretty sweet!