Awful, awful, awful. Woke up morning of my pickup to message that they can’t pick me up. I had been confirmed and assured of the pick up. Left me scrambling and then I found a service $50 less who could.
We are sorry and we apologize for any inconvenience. Please provide us your trip details , via our website at: www.carmellimo.com & choose the Customer Care tab. We will look into your claim, and we'll reply and take action, as required.
Sincerely, Carmel team.