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Catamaran Snorkel to El Cielo and Tortugas Beach Club

star-4.5105 Reviews
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San Miguel de Cozumel, Mexico
Catamaran Snorkel to El Cielo and Tortugas Beach Club
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Free cancellation
Up to 24 hours in advance. Learn more
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Safety measures
icon4 hours  (approx.)
Mobile ticket
iconOffered in: English and 1 more

Overview

Combine a snorkeling adventure with time at a beach club on this multi-activity tour. Travel by comfortable catamaran along the coast of Cozumel, with stops at two reefs, Palancar and Columbia, and Playa El Cielo, where you can snorkel with colorful starfish. Enjoy music, drinks, seasonal fruit and freshly made ceviche onboard. Afterwards, relax on the beach or play in the inflatable water park at the Tortugas Beach Club.
  • Enjoy a catamaran cruise, snorkeling and beach club access
  • Includes use of snorkeling equipment and three stops to snorkel
  • Snacks and drinks, including alcoholic beverages, provided
  • Beach club offers a water park, lounge chairs, umbrellas and restrooms
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Use of Snorkeling equipment
Snacks
Alcoholic Beverages
Soda/Pop
Bottled water
$5.00 US p/p National Marine Park Fee
Pick up / Drop off Service
Gratuities
Food and beverages at Tortugas Beach Club
Tortugas Snorkel Center and Beach Bar , Carr. Costera Sur Km. 8.3-Sur, Zona Hotelera Nte., 77600 San Miguel de Cozumel, Q.R., Mexico

Kindly take a taxi or drive to Tortugas Beach Club

This activity will end right where it started.
  • Confirmation will be received at time of booking
  • Not wheelchair accessible
  • Near public transportation
  • No heart problems or other serious medical conditions
  • Snorkel is not available for travelers with asthma, diabetes and/or epilepsy
  • Not available for pregnant travelers
  • Most travelers can participate
  • This tour is not available for travelers with back/neck problems or recent surgery (6 months)
  • This tour/activity will have a maximum of 20 travelers
  • OPERATED BY Tortugas Cozumel
You can cancel up to 24 hours in advance of the experience for a full refund.
  • For a full refund, you must cancel at least 24 hours before the experience’s start time.
  • If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
  • Any changes made less than 24 hours before the experience’s start time will not be accepted.
  • Cut-off times are based on the experience’s local time.
  • This experience requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.

Learn more about cancellations.

The answers provided below are based on answers previously given by the tour provider to customers’ questions.
Q:
What is the policy on face masks and attendee health during Catamaran Snorkel to El Cielo and Tortugas Beach Club?
A:The policies on face masks and attendee health are:

  • Face masks required for travelers in public areas
  • Face masks required for guides in public areas
  • Temperature checks for travelers upon arrival
See all safety measures taken by Catamaran Snorkel to El Cielo and Tortugas Beach Club.
Q:
What is the policy on sanitization during Catamaran Snorkel to El Cielo and Tortugas Beach Club?
A:The policies on sanitization are:

  • Hand sanitizer available to travelers and staff
  • Regularly sanitized high-traffic areas
  • Gear/equipment sanitized between use
  • Transportation vehicles regularly sanitized
See all safety measures taken by Catamaran Snorkel to El Cielo and Tortugas Beach Club.
Q:
What is the social distancing policy during Catamaran Snorkel to El Cielo and Tortugas Beach Club?
A:The policy on social distancing is:

  • Social distancing enforced throughout experience
See all safety measures taken by Catamaran Snorkel to El Cielo and Tortugas Beach Club.
Q:
What measures are being taken to ensure staff health & safety during Catamaran Snorkel to El Cielo and Tortugas Beach Club?
A:The policies on staff health & safety are:

  • Guides required to regularly wash hands
  • Regular temperature checks for staff
  • Paid stay-at-home policy for staff with symptoms
See all safety measures taken by Catamaran Snorkel to El Cielo and Tortugas Beach Club.

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Reviews

4.5
star-4.5
105 Reviews

Reviews by Viator travelers

We perform checks on reviews

Showing 1-10 of 105 reviews
star-5
Snorkel trip party
Coleman_S
, Aug 2022
Oscar, Omar, Rygo, and Angel all made the trip very memorable. From the snorkeling to the food and the party atmosphere, the trip was very fun and enjoyable
star-2
Don't Waste Your Time/Money
Whitney_N
, Aug 2022
The snorkeling equipment was cheap and leaking and the beach club was loud, dirty, outdated and not enjoyable. The crew of the catamaran snorkel excursion made inappropriate remarks about how I looked while boarding the boat, they did so in Spanish thinking i wouldn't understand. My husband speaks Spanish and understood and was extremely disgusted with the guides from there on. Save your money and don't be treated disrespectfully, book elsewhere.
icon Response from Host , Aug 2022
Mrs. Nichols, We are extremely sorry about the unacceptable experience lived during your snorkeling trip with us. By no means any sort of comments related to our Guests appearance, preferences or believings is tolerated in our Company. The respect to each one of our Guests, their integrity and safety is paramount to us and that's what has ranked us as one of the best companies in Cozumel. We'll conduct a swift and thorough investigation on what happened that day and we'll take immediate and example actions about it. Respectfully yours,
star-5
Excellent
Gabriel_S
, Aug 2022
Excellent excursion and I definitely recommend it. We had 17 in our group and the crew took care of us all. They ensured we were safe and also had a great time. The snorkeling was great along with the food and drinks. Our group had a blast!! Oh, and Tortugas Beach Club is also awesome, great food, drinks and service..ask for my tocayo Gabriel!
star-5
WOW CHARLIE AND CARLOS< you are amazing!!!!!!!!!!
Leslie_M
, Aug 2022
We missed the catamaran boat at 10:30AM but the guy I spoke to was able to get us on THE HEAT WAVE at 2:30 and boy are we glad we missed the crowded early boat. It was 3 of us and another couple on the boat so it felt like a private party! Carlos and Charlie were beyond amazing!!!! They made our time so special and went out of their wayto make sure we felt comfortable and relaxed. Best day of our 8 day trip for sure!
star-5
Take this excursion!
Robert_S
, Aug 2022
Carlos and his crew were outstanding! They were welcoming, accommodating, and very safety conscious! They made the trip sooo fun and eating in the water was a thrill for all of us! We were ages 2 to 75 and everyone one of us had a blast!
star-5
Wonderful experience and...
Alistair_R
, Jul 2022
Wonderful experience and well worth the money! Our snorkel guide was so kind and informed about the area and really made our experience perfect.
star-5
great day
diane_h
, Jul 2022
It was an awesome crew charlie Usia alfredo angel They took great care of us… there were many different levels of snorkel abilities and the took care of everyone great..: we had an awesome time and would recommend
star-5
Great experience for snorkeling
Raul_L
, Jul 2022
The attention was the best. Once you get to the location and pay the entrance fee you are good to go. The boat was very clean the crew was great (Chuleta, Isa, and ). The snorkeling location are beautiful. At the last location you get drinks and ceviche in the water. Only part to lookout for is transportation to the location. We were under the impression it was included but we had to pay another $26 each way.
star-5
Fun family snorkel excursion
Pamela_S
, Jul 2022
Catamaran was nice. Snorkeling was fun to do with fam, but as diver wished for more. Star 🌟 fish were best. Fun lunch with few sting rays. Tortugas Beach Club was clean and kids had fun on limited water toys.
star-5
Starfish, Stingrays, and More!
Sarah_C
, Jul 2022
We had a great time on this tour! Issa was our guide and he made sure we were all safe and that we all had fun. It was a great value!
star-5
Such a fun crew!
Sarah_D
, Jul 2022
The crew is a blast! Dante is a very experienced snorkeler and has a great attitude. Elias made delicious mango snacks, drinks and ceviche. Selina did a great job at taking pictures of everyone, and the boat capitan was nice and a skilled mariner. Would recommend external sun protection since sunscreen isn't allowed and it's easy to get burned. All-in-all, 10/10 would recommend!
star-5
Great experience
Blain_V
, Jul 2022
We had a great time! Lots of snorkeling. We got to get in the water at the last stop which was shallow. We got to swim around with the stingrays. Then they served us ceviche and drinks. Everything was delicious. The catamaran was nice and the crew were great!
1 traveler found this review helpful
star-1
Got cash stolen from us
Gina_W
, Jul 2022
Was not a great experience at all as while we were snorkeling they went into our wallets and stole cash. There was another family on board as well that the same thing happened to them on that trip.
icon Response from Host , Jul 2022
Hello Gina, We are very sorry to learn you went through such a bad experience. Unfortunately, we recevied the same report from another Travel Agent who's been working with us for several years and she stated that there was a Group of very unpleasant people on board and that they might have been the ones taking things from others belongings, as this is the first time something like this happened. We've instructed our Crew of being aware of situations like this, but when it comes to the tourists, it's very hard to know if they are looking into their own belongings or other's. Sincerely yours,
star-5
Great experience for a great value!
Azalia_M
, Jul 2022
We had so much fun on this snorkeling trip! We got ample time in the water, saw a lot of cool fish, and the ceviche was so delicious. Margaritas and rum punch are also really good! We would definitely book again!
star-5
Dancing, drinks and beautiful marine life.
Dana_C
, Jul 2022
The crew was the best Ever, dancing, drinks, food, amazing snorkeling locations. Don’t miss the Zues catamaran and the crew. Muchos Gracias!
star-5
Best time in cozumel!
ggtp8jyjjd
, Jul 2022
By far, this experience was our Favorite part of vacation. Absolutely unreal. Staff was incredible and made sure we all had a great time while remaining safe. Theres two snorkeling spots (we didnt see much but it was still SO fun). Then the beach stop with ceviche was the best part. Sting rays swim around you and they keep the margaritas flowing even when you get back on the boat on the way home. WAY worth the money… i would have easily paid double for the experience we had.
star-2
Its okay
David_M
, Jul 2022
While we did really enjoy the crew and the overall experience was fine we were little disappointed in the actual vessel. Its not what it really appears to be in the photos and thats why many of them are likely from a distance. Its an older boat with no real shade and not really what we expected for a "catamaran". We really thought is was a sailboat but its not, its a motor boat. The first reef we stopped at the water is very deep and really not much to see as far as colorful fish. The other thing that happened to us is that our group of snorkelers were almost part of a very bad accident. The captain of the Maranatha, which means "O Lord, come!" almost sent some people to the Lord. He came driving right into our group of snorkelers where some people could have been seriously injured. THIS WAS NO FAULT OF THE CREW OF OUR VESSEL, but was a scary event as the boats do not anchor they follow everyone drifting with the current. They also DO NOT provide flippers. This is the first snorkel trip I have ever been on that does not provide flippers. The next two stops were both beautiful and enjoyable but they take your snorkeling gear away after the second stop which would have been fun to use at the last stop where you see lots of sting rays and other fish, more than we saw at our first stop.
1 traveler found this review helpful
star-5
A Great Experience
Aisha_M
, Jul 2022
What a beautiful experience! The tour was amazing. The boat ride itself was beautiful. Then we had three stops in the picture perfect water. The drinks and snacks were so good. The crew was so nice and very attentive. Definitely recommend
star-5
Awesome Time!
Michael_T
, Jul 2022
El Cielo and chilling in the beautiful water. We enjoyed the cocktails and snacks. Crew was awesome!
star-5
Great experience! one...
Alberto_C
, Jul 2022
Great experience! one thing I would highly recommend Viator that should go over each of their customer is regarding the snorkeling activity, this one is in very deep sea waters and when the boat crew asks if you know how to swim, 98% of the people will say "yes", but swimming on the open ocean is extremely difficult and a life jacket is highly recommended, even if you know how to swim. Trust me, you will need it. So save the hustle, the fight against the current, and put your life jacket, even if you know how to swim and enjoy the experience.
1 traveler found this review helpful

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