Cozumel: Private Transfer (Airport or Ferry Terminal to Hotel)

This was an easy trip to book and they were waiting for us when we arrived at the airport. The photo of the private car we booked was different than what we received (which was a private taxi) but that made to difference to us. Our names were on the list, they were ready for us, and we got our car to the resort! Pick up was a breeze. The "Visit Cozumel" representative was the contact that ViaTour used for this. I will use ViaTour again when visiting Cozumel or Mexico/Cancun Airport!

This is a great service! Friendly crew to greet you and get you on your way quickly. Recommend hold/heartedly!!

The service was easy to find when exiting the airport and we were quickly on our way. The driver was very helpful.

Great and fast! Very friendly and professional. We had good seats and they brought us to the hotel. We loved it.

Viator was excellent. Booking was easy. They sent us pictures of personnel that we could look for when we arrived at Cozumel airport. The drive to our resort was quick and safe.

We were looking forward to cooling down in a nice air conditioning ride to our resort- unfortunately, the AC in our van did not work well. We could see it was set to the coldest setting on high, but obviously the vans are in desperate need of air conditioning repair. Our driver was wonderful, stopping off at the pharmacy for us on the way.

Solid service and transport. When leaving the airport, there is a lot of noise and commotion — but this crew does a great job of tracking you down and getting you set up for your ride to the hotel. While a Taxi service is cheaper—Cozumel has unpredictable rain and travel-traffic that can make catching a car a bit more stressful and time consuming. The Cozumel: Private Transfer option was perfect for us. Smooth ride to the hotel, and Mario — who handles all the bookings, ensured we had the assurance we needed before getting there. Leaving our hotel, they send an agent to help you get to your car and back to the airport. There seems to be some sort of rule about these car being a taxi vs. a shuttle — so don't feel too confused when you leave and see a taxi vs. a shuttle. The agent will clarify, but this took me a minute to understand. Overall, we will GLADLY book with this company again. Totally professional, great service and unbeatable prices.

Had a great experience with Viator! They got us to and from our Resort with no issues. I would recommend using them to go anywhere!!

This process was very reassuring and personable. It’s been very well thought out. From the moment we walked out of customs, the information we were given was clear and easy to follow. The driver was friendly and trustworthy. When we arrived in Cozumel it was storming but we were safe driving with this company.

Very prompt....easy to find. Made experience flawless. Got to hotel quickly so we could enjoy our trip