Sightseeing Tour of Dallas

We were on our way to the geysering location for our tour. We were involved in an accident on the HWY. I called the driver to see if we can reschedule, he said of course just contact the manager. Manager refused to change our reservation but said he would give 1/2 credit to rebook! As if not making the tour was our fault! Highly recommend not paying for booking ahead because of you have any emergency they won’t refund your money. Already stressed due to the accident now I am out almost $300.00. Horrible customer service!!

The tour guide was awful! It started when we told him we were from the Detroit area. He made comments about who would want to live in Detroit and it being a ghost town. I encouraged him to come and visit Detroit again because it had improved. His statements were uncalled for. Strike one! The tour began at the Dealy Plaza. While standing alone with William my husband asked him about the rumors of three mysterious men being at the site during JFK’s assassination. William stated that was all just rumors. After we had Allred-boarded the van Willam announced to the group that there are conspiracy theories out there about three men being involved in JFK’s assassination and they are just rumors thought up in someone’s basement in Michigan. We were the only people on the tour from Michigan (and the other tourists knew this). His statement was rude, insulting, and unnecessary. Strike two! We rode into an area where we saw a few homeless people. William stated these people were not homeless that they were bums! Another unnecessary judgmental statement. Strike three! We rode into an area called Turtle Creek. There was a park in this area that had formerly been called Robert E. Lee park but the name had been changed to Turtle Creek park. William stated it was changed due to all of the ‘liberal revisionist’…but it was still known as Robert E. Lee park. Another unnecessary opinionated totally out of line comment. He’s OUT. We travel quite a bit and have used Viator numerous times. We have always thought of Viator as being top notch and partnering with top notch local tour guides/businesses. The mark has been totally missed with William (the name used in his pre-tour text). When we go on a tour we expect fact-filled information not personal, opinionated, rude, and insulting comments. We are aware that he has the right to have his own opinion on any subject…but not during a tour. Viator struck out having this guide representing their name. Looking forward to receiving your response. Sincerely, Charles and Robyn Burse

Matt was absolutely the Best Tour Guide we've ever used!! His knowledge and patience made us recommend (him) and the company to all of our friends!!

Had a wonderful time with Danny touring the city. Enjoyed hearing about Kennedy and that fateful day in Dallas.

Farmers Market was great! The van was too hot. The guide took to long on longhorn site. Please, please get the air conditioner working the vans.

It was 100 degrees in Dallas. The van did not have functioning air conditioning. It was 110 in the van. Passing out hand held fans was NOT a solution. A few facts I knew were wrong - the headquarters for BofA is. Not Dallas - rather Charlotte… makes you wonder what else was wrong. I don’t really care about robocop or the show Dallas or Dynasty. Certainly there must be more interesting to talk about for three hours.

Our tour guide, Kevin, is delightful! I rarely pay for guided tours when I travel but I feel this trip to Dallas would be more complete with a guide. Indeed, Kevin has proved that there is much to be gained by having such a fun and knowledgeable guide like him. I very much appreciate the amount of history and details he had shared with us. We are grateful for him and retained a lot of the information learnt.

Johnny was awesome at sharing the history and how much Dallas has changed over the decades. We'll worth spending a few hours to see the heart of the city.

I'm not a history buff but Preston made it very interesting with all the extra information he has gathered about Dallas. He made it very personable and fun. Would definitely recommend this tour.

Seeing the grassy knoll and marks on the street where Kennedy’s assassination took place was haunting. Preston’s extensive knowledge as a historian was very much appreciated.