Dallas' Reunion Tower GeO-Deck Observation Ticket

It was decent.. I would recommend that if you do visit the grocery-deck, go at night while the city is lit up. It wasn’t that the site was bad, just very simple during the time my family and I had went. The restaurant was closed for renovation and it wasn’t a very large area to explore.. they offer historical information on the Dallas monuments and a telescope to look around the city. After a half hour we had seen everything there was to see at the geo-deck and we were ready to move on with our lives. I also want to speak on the customer service, in person the customer service was wonderful, we got great help from Jennifer at the desk and the photographer was really cool as well but their customer service phone line (The tour guide operator) was pretty rude and wasn’t helpful. So be aware of that going in.

Thoroughly enjoyed the sights of Dallas from so far up...Awesome and spectacular...My 7-years-old nephew and 14-years-old daughter were so AMAZED at the beauty. It even rained while we were they and that was beautiful too.

View was spectacular, we got free photos on our mail and had fun on the top of the Tower playing interactive games!

Have lived in FTW all my life first time up was fantastic. Will do it again for sure. Dont mind doing these reviews but when it tells you you have to write more. I hate that

Books wrong date. Was not able to cancel. Spoke for an hour with customer service. Terrible service. Don’t book through viatar. Book directly and save yourself money and hassle

Awesome views of the city easy acess small gift shops & great drinks !! Not to crowded Grsat way to relax

Always check the weather before booking reservation. Your teens will love making tick-tocks. Beautiful views.

Loved the whole experience. Staff was friendly and welcoming. The view was very beautiful. Nice vibes

This review is not for the tower since I did not actually get to have the experience. I’m reviewing Viator and their horrible customer service. My son and j traveled from Indiana, planned to visit the tower but couldn’t get a ride there before it closed. The representative at the tower was happy to refund my ticket, but since I’d purchased the ticket through Viator by accident, I had to work them for a refund. The service rep there went through a useless back and forth conversation through messenger, giving me a hard time and making me repeat myself even though they could read the entire conversation! They pushed me to my frustration level which isn’t easy, and when I said I’d like to speak to someone else, then and only then did the person say they fulfilled my refund request. I will follow up with my bank but will NEVER make the mistake of our using Viator ever again.

The view of the city is good, but I thought that it was higher. There aren't any open restaurants or food, aditional entertainment. It's boring. Just I took pictures.