Abu Dhabi Day Tour From Dubai

Amazing trip. The guide/driver was very friendly, professional AND arrived on Time. All Time had communication with me. Strongly recomend It.

We were not allowed in Abu Dhabi because our covid test had been held 3 days prior to our trip. However Viator changed our trip to the desert safari which was very enjoyable. Thank you for being flexible.

My most memorable experience with this tour was when we paid money and they didn’t show up to provide us a tour. We waited for them down at our hotel lobby as they were supposed to pick up for three hours and they never showed up. We tried contacting them through the lobby receptionist and they straight up lied when they said that we didn’t contact them. I have the text messages replying to their inquiries about our COVID-pcr testing and they kept saying it wasn’t their fault that they didn’t show up to pick us up and give us the tour that we paid for. When we asked to cancel the tour after much back and forth with them and asked for a refund they ghosted us and charged us for the tour any way! Shame on this company. We did the per test just to go to Abu Dhabi. Please don’t book this tour. I have booked three tours for Dubai from different companies and this company was the worst.

I would like to make a complaint. Because I did not go to visit Abu Dhabi. They did not come to pick me up from the Hotel. Even after contacts from the hotel reception for Hamed who was supposed to pick up. Gives reasons like Portugal being on the red list etc. then said we could go the next day, but for the next day I have no Covid-19 test.

Although touring the mosque was great and the free of charge tour guide they offer at the visitor center was very knowledgeable, the overall experience of this tour was not so great. Started late due to driver not having a valid covid test. One of the tour attendees ended up paying for the driver’s test so we could begin. Most of the stops were either closed or pointless to attend. Recommend if you’re visiting to stop at Mosque, Palace, and Ferrari World.

Terrible experience. The only good thing here was the driver who was very friendly but his misinformation has to be more with the tour company, he was just a driver. The tour needs to be more organized. With the lunch stop I believe the passengers need options about restaurants since the one they took us was a Buffett and the food was very spicy and not good. The stop at the art place was an attempt to sell you gold carpets. Really unnecessary and a waste of time. We really didn't learn nothing. No one guide us or explain or lead us.

Trip was cancelled and I wasn't notified, until I called at the time of pick-up. I was told that they were issuing a refund and I would receive an email shortly. Over 24hrs later and I still haven't received an email stating that an email had been issued.

Unfortunately, we had to cancel it but we received great assistance and customer service. The staff was extremely helpful so thank you so much! Great company to deal with. I wish everyone had that kind of attitude.

I booked for a trip for Abu Dhabi, the night before the trip, I was speaking to the manger at the hotel I stayed regarding my Abu Dhabi trip said He said I would need a COVID19 test to go Abu Dhabi which I wasn’t I were of. So I messaged the number that sent me a reminder earlier about the Abu Dhabi tour if I will be needing COVID19 test and he said yes. Then I said to him, I’m not aware of that, the least you can do is inform us we need a COVID19 test before we can go Abu Dhabi. So he offered to take us on tour to shajar or hatta which I refused because i paid for Abu Dhabi not any of those. So I requested a refund, he said he will process the refund from their end but I still haven’t gotten my refund. How can I pay for Abu Dhabi and u want to take me else where and you didn’t think u need to inform tourists that they will need a COVID19 test to go Abu Dhabi.

My tour was changed to the desert safri instead due to ongoing restrictions. Great tour. Our guide zahir did a gr8 job.