Key West Day Trip from Miami by Bus

Bus driver speeds, we almost hit a deer, he follows cars too close, almost hit a car, he forces his way in traffic & we did not feel safe riding with him & we will never book another tour. We also feel like he was begging for tips.

I bought three tickets for $ 150 for the bus upper deck. At the top level of the bus, extra cost is charged for front seats in addition. 30 minutes after the departure of the bus, there were those on the upper deck who did not pay for it, that is not fair!! The tour guide was not nice either in the morning or on the way back. She wasn't in the mood for this job. In the afternoon the bus departed with a delay of 30 minutes back to the accommodation. And then asked for more tips when landing.

Organizer is impolite.There is nearly no introduction of views in the tour. Tourist guide with strong Spanish accent does nothing but promotes other non-free services. The introduction shows departing from Key West at 5:30pm, but it actually is 5:00pm.

That's budget tour with guide, our guide wasn't interesting meanwhile. We wanted to have just transportation, because we're prepared to the tour.

I wish we spent maybe another 2hrs in Key West that day, but all in all it was a great trip. I loved both the bus driver and the man narrating the tour. He didn’t speak the entire time and only told us important things along the way. He was super nice. My son and I were able to relax and just take in the views along our almost 3hr drive from Miami to Key West. I would not recommend the hop on hop off trolley. It was a great idea but there wasn’t enough time to keep waiting for another trolley to come by and pick us up. My son and I wound up walking to all the destinations we wanted to see. It’s tiresome and lots of walking but we are young enough and were able to handle it. It was definitely beautiful and we had a great time.

The pick up was on time, We had a great stop for breakfast with good coffee. The drive down was a fantastic way to see Route one and the views over the bridges were stunning. We had plenty of time to do what we wanted in Key West and could sleep on the way back as they kept the interior of the coach cool and dark. Yes it was a long day but, hey, we were on holiday and could sleep late the following day.

Have problems in communication, the tour guide have very strong Spainish accent, which caused we missed the glass bottom boat, I don't know why the tour guide showed the information desk to us, I thought to meet him at there, or the lady in the information desk may know what happened, but actually when we got to the information desk before 13:45, I found it was not what I thought. Chat with the provider, they almost ignor me, maybe just because we are Chinese, and cannot get the glass bottom boat ticket refund. It is really an extremely bad experience, I will never use viator to book tour!

The trip was okay once we made it there! I took a trip to Key West on 4/23 and the driver literally almost hit 3 people in rear end. Not sure if he was gazing off at the beautiful site or just not paying attention, but all 3 times he was inches away from hitting the car in front of him. We had to steer to the middle lane one time and off to the shoulder another time while wondering if we were gonna get slammed in the back of the bus!

TERRIBLE, the Driver was an A#$^hole! The tour guide HAD 0 personality. They were not friendly at all. I wish I would have booked with someone else, this was literally the worse excursion I've ever been on. I'm a travel agent and I'd NEVER EVER recommend this to any of my clients.

This company was really not friendly and rude. They said they would stop at McDonalds and did not. They where very unorganized. And they said no eating on bus when you on there 8-10 hours.