Key West Day Trip from Miami by Bus

The host and the driver did a great job.but the bus need to be in the junk yard it smells really bad the seats was so uncomfortable that I was sore for 2 days and the televisions didn’t work

Excellent tour! Bus driver was safe; tour leader was organized and conscientious. Good narrations and directions. Took very good care of all passengers. Fun and humorous- cool music. Comfy bus. Breakfast stop was very organized too

Great experience! Driver and tour guide was exactly what they advertised. We left and returned on time.

There's so much about this trip that I want to say. First of all the keys are beautiful BUT I would not recommend a day trip. The island is so big and there is so much to do. 6 hrs on the island is just not enough. I do not like the fact that the bus was PACKED!! The seats suck and need to be fixed! Some a leant back and can't sit straight up and some don't move at all. Clean the bathrooms! Have more toilet tissue available in the Restroom on the bus. The lady who was out tour guide was okay. It was very annoying hearing her talk in English and then everything AGAIN in Spanish! It was fun but I wouldn't do it again in this type of way.

Great loved it went perfect would highly recommend this for all tourists to do and for the price wow I thought it was excellent

Great trip love the ppl the vibe snorkeling was amazing n the drinks was great the boat ride out to the area was great the view to take the beautiful pictures it was just amazing 🤩

Bus coming on time. Driver is very co opertavie. Nice driving Bus is clean. Driver guide each new place.

The knowledge of the Trolley Driver, Robert! The food and drink at Two Friends. Going there one stop for Breakfast, Rushed( should leave on time). Coming by People not wearing their MASKS, playing their MUSIC loud and talking loud. No control from the HOST. I pray that I don't get sick from this Trip!

The driver was safe and the guide was well informed courteous and caring. The guide went out of her way to take care of customers

We loved the fact that we could get on a bus to take us to key west and back to Miami. They have options to add on excursions but we strongly suggest booking your own excursion. Our bus tour guide Orlando was very disorganized and rude. He had the whole group of people follow him until he finally found the place(s) we needed to go. We didn't know if he was new because he didn't seem to know where everyone should go. Just mass confusion. We were constantly walking and then stopping while he looked around. Then he pointed us to go a certain direction and then just left us to find the right place to check in for our excursion. Once we got there, we ended up canceling our excursion because the boat ride was not going to be able to take us to the coral reef due to the choppy water. Which was understandable. We were told we had to get our refund from the bus tour guide and when we asked, he got defensive and said "well. You never showed up for the excursion!" Which wasn't the case. The gal had only marked us down as no shows but had told Orlando we canceled due to the change in the itinerary. Once we reminded him, he looked at me and said "oh ya she did mention that." Then he got our money out and said "you should have said something sooner!" I'd like to mention Orlando needs some extra training to better serve the customers that entrust you with their business. A bad tour guide can ruin a customer's overall experience. Fellow travelers: this was a good option to get you to key west and back but think ahead as far as booking excursions.