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Half-Day Sea Turtle and Cenote Snorkeling Tour from Cancun & Riviera Maya

star-4.5193 Reviews
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Playa del Carmen, Mexico
Half-Day Sea Turtle and Cenote Snorkeling Tour from Cancun & Riviera Maya

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Free cancellation
Up to 24 hours in advance. Learn more
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Safety measures
icon5 hours  (Approx.)
Pickup from select hotels
Mobile ticket
iconOffered in: English and 7 more
Good for avoiding crowds

Overview

Snorkel and swim in the Caribbean Sea and a freshwater cenote on a half-day tour from Cancun. Your guide first takes you to a snorkeling spot in the Caribbean to look for sea turtles and colorful tropical fish. Next, you continue into the rain forest to a nature park with an extensive underground river system. There you can swim in the crystal clear waters of the cenote for a quintessential experience in the Yucatan of Mexico. Includes snacks, guide, transportation, and hotel pickup and drop-off.
  • Half-day snorkeling tour with Caribbean sea turtles and Yucatan cenote, from Cancun
  • Look for three of the world's seven sea turtle species while snorkeling in the Caribbean
  • Swim in the fresh water of the massive cenote and view thousands of stalagmites and stalactites
  • Includes use of snorkeling equipment, snacks, guide, and hotel pickup and drop-off
Saved to wishlist!
Bilingual guide
Round Transportation with AC (From Playa del Carmen or Cancun Hotel Zone)
Equipment required for both water activities
Light snack: Patties, and refreshments,
Vegetarian or Gluten Free Options available under request.
Bottled water
13 USD p.p. conservation fee to be paid in cash on the day of the tour

Departure Point

Traveler pickup is offered
For Airbnb please provide the full address to provide you the nearest meeting point. Pick up from Cancun between 06:00am -07:00 am. Pick up from Riviera Maya, Playa del Carmen between 07:00 am-08:00 am and Pick up from Tulum around 09:00 am

Departure Time

Suppliers and travelers coordinate start times within the given time periods.
Pick up from Cancun
6/4/2017 - 2/28/2022
Monday - Sunday:06:00 AM - 04:00 PM
Pickup from Tulum
6/4/2017 - 2/28/2022
Monday:09:00 AM - 03:00 PM
Tuesday:09:00 AM - 03:00 PM
Wednesday:09:00 AM - 03:00 PM
Thursday:09:00 AM - 03:00 PM
Saturday:09:00 AM - 03:00 PM
Pick up from Riviera Maya
6/4/2017 - 2/28/2022
Monday - Sunday:06:30 AM - 04:00 PM
  • Confirmation will be received at time of booking
  • No heart problems or other serious medical conditions
  • Not wheelchair accessible
  • Not recommended for travelers with back problems
  • WHAT TO BRING:
  • Towel
  • Comfortable, fresh clothing
  • Change of clothing
  • Swimsuit
  • Hat or cap
  • Sunglasses
  • Sandals
  • Money for photos, souvenirs and tips
  • RECOMMENDATIONS:
  • The use of sunblock is prohibited before water activities.
  • Minimum age is 4 years
  • Not recommended for participants who do not have basic swimming skills (for aquatic activities)
  • Stroller accessible
  • Infant seats available
  • Travelers should have a moderate physical fitness level
  • This tour/activity will have a maximum of 48 travelers
  • OPERATED BY Ocean Tours Mexico
You can cancel up to 24 hours in advance of the experience for a full refund.
  • For a full refund, you must cancel at least 24 hours before the experience’s start time.
  • If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
  • Any changes made less than 24 hours before the experience’s start time will not be accepted.
  • Cut-off times are based on the experience’s local time.
  • This experience requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.

Learn more about cancellations.

The answers provided below are based on answers previously given by the tour provider to customers’ questions.
Q:
How can I let you know where to pick me up for the Half-Day Sea Turtle and Cenote Snorkeling Tour from Cancun & Riviera Maya?
A:We offer pick-ups from most hotels. Let us know where you are staying in the 'Special Requirements' box in the Traveler Details section during checkout. Or you can let us know after booking by visiting 'Manage my Booking' and emailing us there.
Mar 2021
Q:
What time can we expect to be picked up for the Half-Day Sea Turtle and Cenote Snorkeling Tour from Cancun & Riviera Maya?
A:We will contact you to arrange pickup after making your reservation. Approximate pickup times range from 7:00 am to 8:00 am depending on the hotel location.
Mar 2021
Q:
What is a cenote?
A:A cenote is a natural pit or sinkhole, usually filled with water. Snorkeling inside the cenotes in the Riviera Maya is one of the most requested aquatic activities since it is such a unique experience in this area of the world.
Mar 2021
Q:
Is the Half-Day Sea Turtle and Cenote Snorkeling Tour from Cancun & Riviera Maya appropriate for children?
A:Absolutely! The tour is child-friendly and elderly-friendly. Everyone's invited to join!
Mar 2021
Q:
What should I bring with me on the Half-Day Sea Turtle and Cenote Snorkeling Tour from Cancun & Riviera Maya?
A:We recommend bringing a towel, hat, sunglasses, sunscreen, a change of clothing, and money for souvenirs, photos, and the required Natural Reserve Fee ($13 USD per person).
Mar 2021
Q:
Should I bring my camera on the Half-Day Sea Turtle and Cenote Snorkeling Tour from Cancun & Riviera Maya?
A:You are welcome to bring your own camera. Your guide will also shoot videos & pictures on a GoPro in high-definition during your Whale Shark experience. At the end of your trip, you're able to purchase a digital copy.
Mar 2021
Q:
What should I wear on the Half-Day Sea Turtle and Cenote Snorkeling Tour from Cancun & Riviera Maya?
A:Wear comfortable clothes and shoes. We recommend wearing your bathing suit under your regular clothes and bringing sandals or water shoes and an extra set of dry clothes.
Mar 2021
Q:
Can I participate in the Half-Day Sea Turtle and Cenote Snorkeling Tour if I'm not an experienced snorkeler/swimmer?
A:Yes! Our professional guides will make sure you feel safe and have a great experience. Even if you are not an experienced snorkeler or if you are not the strongest swimmer, the guide will adapt to your level.
Mar 2021
Q:
Do I have to bring snorkeling gear on the Half-Day Sea Turtle and Cenote Snorkeling Tour from Cancun & Riviera Maya?
A:You can if you want to, but we provide all snorkeling gear including mask, snorkel, fins, and life jacket.
Mar 2021
Q:
What is the policy on face masks and attendee health during Half-Day Sea Turtle and Cenote Snorkeling Tour from Cancun & Riviera Maya?
A:The policies on face masks and attendee health are:

  • Face masks required for travelers in public areas
  • Face masks required for guides in public areas
  • Face masks provided for travelers
  • Temperature checks for travelers upon arrival
See all safety measures taken by Half-Day Sea Turtle and Cenote Snorkeling Tour from Cancun & Riviera Maya.
Q:
What is the policy on sanitization during Half-Day Sea Turtle and Cenote Snorkeling Tour from Cancun & Riviera Maya?
A:The policies on sanitization are:

  • Hand sanitizer available to travelers and staff
  • Regularly sanitized high-traffic areas
  • Gear/equipment sanitized between use
  • Transportation vehicles regularly sanitized
See all safety measures taken by Half-Day Sea Turtle and Cenote Snorkeling Tour from Cancun & Riviera Maya.
Q:
What is the social distancing policy during Half-Day Sea Turtle and Cenote Snorkeling Tour from Cancun & Riviera Maya?
A:The policies on social distancing are:

  • Social distancing enforced throughout experience
  • Contactless payments for gratuities and add-ons
See all safety measures taken by Half-Day Sea Turtle and Cenote Snorkeling Tour from Cancun & Riviera Maya.
Q:
What measures are being taken to ensure staff health & safety during Half-Day Sea Turtle and Cenote Snorkeling Tour from Cancun & Riviera Maya?
A:The policies on staff health & safety are:

  • Guides required to regularly wash hands
  • Regular temperature checks for staff
  • Paid stay-at-home policy for staff with symptoms
See all safety measures taken by Half-Day Sea Turtle and Cenote Snorkeling Tour from Cancun & Riviera Maya.

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Reviews

4.5
star-4.5
193 Reviews

Reviews by Viator travelers

Showing 1-7 of 193 reviews
star-5
Turtle Tour A Go
Brittany_C
, Aug 2021
I had the best tour guide possible, Julian! Had a great time and got great pics. Would highly recommend!
icon Response from Host , Aug 2021
We are very glad to hear that you enjoyed your experience with us, and we will let Juliana know how appreciated he is. Thank you very much for your kind words, and for taking time to leave such a lovely feedback. We would be more than happy to see you again whenever you visit Mexico once more. Gracias!
star-5
Wonderful experience...
Alyson_N
, Jul 2021
We had a great time with Muriel on our sea turtle excursion. At first we were worried because the weather was rainy and cloudy but Muriel made sure we had a good time overall. We were able to see about 5-6 turtles and our photographer was able to take some amazing pictures of the turtles and of our family. The drive into the cenote was rough, deep into the jungle and very bumpy. But the empanadas in the end were worth it for the drive. The cenote itself was pretty neat and Muriel gave us a great educational rundown on how these cenotes were made. If you wanted to purchase the pictures, it was a cost of $65 and they do take credit card. We bought them and were very happy with the pictures. Wonderful excursion, especially for those who love sea turtles.
icon Response from Host , Jul 2021
Thank you very much for your feedback! We are so happy that you enjoyed snorkeling with us, alongside our team. We hope to see you again in the future if you ever come back to Mexico. Gracias! Sasha, Ocean Tours Mexico
star-5
Fun excursion
Margaret_S
, Apr 2021
Pick up was prompt, guides were fantastic. Saw several turtles and two stingray. The cenote was incredible. Very secluded and few people there. They even gave out plenty of snacks! Highly recommend this trip!
icon Response from Host , Apr 2021
Hi, Thank you for your 5-star rating and positive feedback. We are happy you had a fun excursion with us , as well the chance to see several turtles and two stingrays. We hope we will see you again in the future. Best regards Laura , Ocean Tours Team.
star-5
Awesome!!!!!
April_C
, Feb 2021
It was just a great experience swimming with the sea turtles and visiting the cenote!! The staff was very very nice and helpful.
icon Response from Host , Feb 2021
Dear April_C, Thank you very much for your recent participation in our tour: Snorkel with Seas Turtles and Cenotes. And thanks for your lovely comments on TripAdvisor. We will address your kindly comments with all our staff. Hopefully, we will have the pleasure of welcome you back very soon. Best regards Saskia Ocean Tours Team
star-5
Great snorkeling
Daniel A
, Jul 2019
The trip was amazing, we got to see three turtles, the water was warm and clear, the cenote snorkeling was very cool as well. Highly recommend, the tour guide and photographer were very polite knowledgeable end genuinely loved what they do. The only issue we had was that we received an email to be picked up at 6:30 when it was actually 7:30. Had to get up much earlier than needed, I am not sure where the miscommunication was.
star-1
We are a family of four and have been...
RAYMOND M
, Aug 2017
We are a family of four and have been on many, many tours over the years. Our expectations are never very high and we expect very little, so this review isn't about them not meeting our lofty expectations, it's for people who want a truthful description of what you are going to get. Don't waste your money, not with this company at least. You'll get crammed into a crowded bus and make numerous stops, including their main office to pick up all the supplies they need for the trip. Among some of our stops, were a gas station to pick up the photographer the only good part of the trip and another gas station, so the tour guide could talk on her phone for almost 45 minutes. It ended up they wanted to wait for another tour bus, so they could maximize the people they cram onto the boat you'll get on. It's advertised as some secluded marine preserve. It's actually a public beach, with wooden sheds for bathrooms, where they require 10 pesos per person to use the restroom. You are promised you'll see turtles or your money back. Of course you'll see turtles, because one of the boats drops a huge bag of dead fish to chum the water and attract turtles, not that I care, it's just funny considering the big speech about keeping things in their natural state and preserving nature. They say they'll provide you with snacks and drinks, but be warned. You'll roll into a crowded beach, with cheap boats spewing motor oil into the water. The snacks amounted to 6 bananas divided between 13 people and bottled water or coke. You'll snorkel for about 15 minutes, crammed between boats and tons of people. After this, you'll drive about another hour and a half, then spend another 30 minutes driving in a half broken bus, through jungle roads. The tour guide will laugh and call it a Mayan Massage. Most people were ready to throw up after the ride and some actually did. You'll proceed to a cave about the size an average living room, walk around, then leave and walk about 1/4 mile to a cenote. The cave and cenote are on private land and the tour company has a contract with the landowner, so don't expect much at all. Think garden hose, hole in the ground and wooden shack. You'll snorkel after climbing down a cheap wooden set of stairs that are extremely dangerous for children or older people. Absolutely wear a full 3mm wetsuit or you'll freeze in the water, which is shallow and there's nothing to see in the water anyway. If you have kids, make sure they wear a full, thick wetsuit. Several children on our tour had lips beginning to turn blue and were dangerously close to serious hypothermia. The best part, they only hand out about 3 flashlights for about 12 people, 1 for the fist person, the last person and someone in the middle, so unless you have a flashlight, you won't see anything. After that, you'll get a terrible meal of rice and watery meat, at what can only be described as a shack in the jungle. After this, you'll ride the vomit comet back through the jungle and the tour company will drop themselves off first, at their main office, leaving only the guy driving the bus. It's all about getting as much money as they can, with the least amount of effort. Our tour guide, Nadia, was horribly inept, but that didn't stop her from pleading for tips and begging for a good review. The photographer was the best part of the entire tour, with a lot of photos only costing 35, which come on a flash drive. The photographer really did an amazing job and you'll be very happy with the photos. At the end of the day, that's all you'll want to remember, after about 11 hours, where only about 1 hour is actually spent exploring the cave or snorkeling. Save your money and instead, look for a much better tour. I'd recommend the Isla Contoy Day Trip: Snorkeling at Ixlache Reef and Eco-Paradise Tour.
1 traveler found this review helpful
star-5
Wunderschöne Tour
Andrea_E
, Aug 2021
Alles top! Abholung, schnorcheln und supertolle Cenote. Reiseführer jedoch nur englisch/spanisch, obwohl deutsch bestätigt auf Ticket.
icon Response from Host , Sep 2021
Hallo Andrea, wir bitten um endschuldigung und hoffen das sie alles verstanden und genossen haben in diesen schoenen ausflug. wo mann die schildkroetten von der neahe beachten kann, Wir hoffen sie wieder zu sehen in Mexico. das ist ei

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