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Visit 4 Cenotes at Casa Tortuga

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Badge of Excellence
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Playa del Carmen, Mexico
19

Select Date and Travelers

Number of travelers
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Free Cancellation
up to 24 hours in advance
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icon4 to 5 hours  (Approx.)
Hotel pickup offered
Mobile ticket
iconOffered in: English and 4 more

Keeping you safe during COVID-19
What you can expect during your visit
Face masks required for guides in public areas
Face masks provided for travelers
Hand sanitizer available to travelers and staff
Social distancing enforced throughout experience
Regularly sanitized high-traffic areas
Gear/equipment sanitized between use
Transportation vehicles regularly sanitized
Guides required to regularly wash hands
Regular temperature checks for staff
Temperature checks for travelers upon arrival
Paid stay-at-home policy for staff with symptoms
Contactless payments for gratuities and add-ons
More questions?
(888) 651-9785

Overview

Saved to wishlist!
Air-conditioned vehicle
Use of Snorkeling equipment
Bottled water
Soda/Pop
Snacks

Departure Point

Traveler pickup is offered

Departure Time

8:00 AM
  • Confirmation will be received at time of booking
  • Not wheelchair accessible
  • Stroller accessible
  • Infant seats available
  • Most travelers can participate
  • This tour/activity will have a maximum of 12 travelers
  • OPERATED BY Holbox Magico

For a full refund, cancel at least 24 hours in advance of the start date of the experience.

  • This experience requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.

  • This experience requires a minimum number of travelers. If it’s canceled because the minimum isn’t met, you’ll be offered a different date/experience or a full refund.

Learn more about cancellations.

The answers provided below are based on answers previously given by the tour provider to customers’ questions.
Q:
What is the policy on face masks and attendee health during Visit 4 Cenotes at Casa Tortuga?
A:The policies on face masks and attendee health are:

  • Face masks required for guides in public areas
  • Face masks provided for travelers
  • Temperature checks for travelers upon arrival
See all safety measures taken by Visit 4 Cenotes at Casa Tortuga.
Q:
What is the policy on sanitization during Visit 4 Cenotes at Casa Tortuga?
A:The policies on sanitization are:

  • Hand sanitizer available to travelers and staff
  • Regularly sanitized high-traffic areas
  • Gear/equipment sanitized between use
  • Transportation vehicles regularly sanitized
See all safety measures taken by Visit 4 Cenotes at Casa Tortuga.
Q:
What is the social distancing policy during Visit 4 Cenotes at Casa Tortuga?
A:The policies on social distancing are:

  • Social distancing enforced throughout experience
  • Contactless payments for gratuities and add-ons
See all safety measures taken by Visit 4 Cenotes at Casa Tortuga.
Q:
What measures are being taken to ensure staff health & safety during Visit 4 Cenotes at Casa Tortuga?
A:The policies on staff health & safety are:

  • Guides required to regularly wash hands
  • Regular temperature checks for staff
  • Paid stay-at-home policy for staff with symptoms
See all safety measures taken by Visit 4 Cenotes at Casa Tortuga.
Q:
What is the maximum group size during Visit 4 Cenotes at Casa Tortuga?
A:This activity will have a maximum of 12 travelers.

See all safety measures taken by Visit 4 Cenotes at Casa Tortuga.

Still Have Questions?


Traveler Photos

Reviews

5.0
star-5
61 Reviews
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Reviews by Viator travelers

Showing 1-6 of 61 reviews
star-4
Easy excursion for cenote experience
Travis_C
, Jun 2021
Guides were great. Easy 3-4 hr excursion....all cenotes were within walking distance. Also, have opportunities for cliff jumping.
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star-5
Best excursion to date.
Eric_J
, Jun 2021
One of the best excursions so far, we had a blast swimming in the fresh water and jumping off of the cliffs. My daughter can't wait to go back!
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star-5
trip to cenotes
linda_b
, May 2021
Seeing cenotes,and swimming in them. Would recommend to anyone. The water was beautiful and going underground and seeing bats in the cave system was special
HelpfulHelpful1 traveler found this review helpful
star-4
Family (ADULTS)
Shawna_C
, May 2021
Good communication and confirmation of details (pick up time/location). Our driver was great - friendly and had snack/drinks for our convenience.
HelpfulHelpful
star-5
Absolutely amazing tour of gorgeous cenotes!
Vickie_S
, Feb 2021
Absolutely amazing! We got to experience four cenotes in one location! Two open air and two caves. So beautiful and relaxing. Our guide Roger provided us a personal tour which was so worth the extra 500 pesos! He was fun and very accommodating- even taking my go pro underwater and into a cave to get photos and video. Our photographer (can’t remember his name) took awesome photos and we bought the entire package which they included many extra photos from the park of animals and scenery. Our driver Julio was the best.! We were the only two on the tour and he really went above and beyond. Took us to a great taco bar for lunch and then shopping in Tulum. If you want to see beautiful and diverse cenotes in one trip, this is the one!
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star-4
Great excursion
Amanda_C
, Feb 2021
This is a really fun, affordable excursion! Our shuttle driver went out of his way to pick us up near the Cancun airport and took us for tacos after the cenotes.
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