Full-Day Guided Tour of San Francisco with Alcatraz

Fantastic tour to do on our first day in San Francisco. Alcatraz was fantastic, we were on the first boat over. Pick ups were very efficient. The afternoon tour by Amanda was amazing. We went to places you would never go to on your own. Gives you an insight to the places you would want to visit again. We went over the Golden Gate Bridge and took some fabulous pictures. Lots of bathroom/coffee breaks. An excellent full day tour. Thank you

Do yourself a favor and find yourself a local company in SF. The company that Viator contracted with canceled our tour less than 24 hours before it was scheduled. They offered us a ln alternative that was much less expensive than what I had paid. After spending way too much time trying to rectify the situation, they sent an Uber (that was also a hassle and took three attempts to actually get) and we only did the Alcatraz part of the tour (which we still could have done for cheaper). Used Viator in Europe and had a great experience. In San Francisco it was a disaster.

No pick up / drop off (pick up offered but YBER link did not work) I could have bought the tickets to ALCATRAZ just as easy The small group tour was a ticket provided on the Big bus tour not what I expected or wanted Kept ringing me to confirm very annoying

Randall was a brilliant and informative guide on this excellent tour. We went to places we would never have discovered on our own

We were in San Francisco for just 1 day and got this tour that allowed us to see all the city and visit Alcatraz as well. Constaine our tour guide was knowledgeable and professional and made us feel like family

This is a great tour to do on your first day visiting San Francisco. Getting to Alcatraz first thing in the morning was a great way to see it before the crowds later in the day. Then the afternoon was filled with driving around the city to see the sites with stops to take pictures. Don was knowledgeable and had stories and information about the sites. There is a lot of driving on this so if you get car sick - make sure you take that into account.

We had a last minute cancellation/reschedule with a new vendor. Company did call the day before we were scheduled for our tour stating that due to low enrollment they would not be providing the tour. I was at my conference and not in a place where I could hear them and/or receive the new instructions. I ended up calling the company back to verify the instructions and ask that they send me detailed instructions via email. Which, of course, was a good idea because we had to get to all of these places on our own. Instead of providing transportation, they sent an Uber which we could not find because there were unclear instructions as to where they were going to pick us up at the hotel that had three entrances. We spent the better part of 30 minutes running from door to door only to see the Uber tail lights as they cancelled the pickup and moved on. Of course the Uber driver did not have my contact info because I didn't make the reservation. Since the first Uber driver cancelled, I had to make another call to the company to send a new Uber. At this time, our contact was frustrated and said that if I couldn't figure it out this time that they would not send another Uber. Let's remember that transportation was supposed to be part of this package and it was not my last minute change/cancellation. We arrived at Alcatraz late due to Uber situation and had no instructions as to where we were supposed to pick up our prepaid tickets. After the Alcatraz visit we had to find our way and walk to the rescheduled tour bus operator for the second half of the tour. Overall, it would have just been easier and probably less expensive to just get our own Uber to the Alcatraz Tour and then schedule the city tour on our own. I would not recommend this trip.

Had a great tour. Constantine was very knowledgeable and hit all the places we were interested it going

Great tour - only one key issue. Seems to have been two disjointed tours "patched" together - Alcatraz and SF bus tour. After we were dropped off for Alcatraz, we were given no information on how/when to get our "real" Alcatraz tickets nor to second part of tour. Had to go to group ticket sales to get Alcatraz tickets. Then after Alcatraz, walk 1/2 mile to another hotel for second part of tour. Had to call for this info "on the run". Had assumed we would be picked up where left off. Only other issue is that I really don't consider a bus a "small group". Other than this, great tour and friendly staff.

Alcatraz exceeded expectations. Driver/Guide was skilled, knowledgeable and very entertaining. I highly recommend this tour.