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Shared Arrival Transfer: Venice Train or Bus Station to Venice Hotels

Venice, Italy

From $39.37

Price varies by group size

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Free Cancellation
up to 24 hours in advance
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icon10 minutes  (Approx.)
Pickup offered

Keeping you safe during COVID-19
What you can expect during your visit
Face masks required for travelers in public areas
Regularly sanitized high-traffic areas
Transportation vehicles regularly sanitized
More questions?
(888) 651-9785
More questions?
(888) 651-9785


Enjoy a stress-free arrival to Venice with this one-way, shared water taxi transfer service. You’ll be picked up at the Santa Lucia Station if arriving by train or the Piazzale Roma bus terminal, and then taken by a shared water taxi to your hotel in Venice or Venice Lido. It’s a convenient, customizable option to start your stay in Venice on the right track!
  • Shared arrival transfer service from Santa Lucia Station or Piazzale Roma to Venice
  • Relax aboard a comfortable, air-conditioned water taxi and travel along the canals of Venice
  • Avoid the hassle of long taxi lines at the start of a vacation
  • Choose from a drop-off at a hotel in central Venice or Venice Lido
Saved to wishlist!
One-way shared water taxi transfer
Excess luggage charges (where applicable)

Departure Point

Pickup Details

Service available from 8am and 8pm; reconfirm your preferred pickup time with the local operator before travel


Stazione di Venezia Santa Lucia, 30121 Venice, Metropolitan City of Venice, Italy - Meet the representative of Bucintoro Viaggi at Alilaguna ticket office in front of platform number 2
Piazzale Roma, 30135 Venezia VE, Italy - Meet the representative of Bucintoro Viaggi at the Garage Comunale, in Alilaguna ticket office at the IAT tourist information office

Departure Time

Suppliers and travelers coordinate start times within the given time periods.
2/24/2014 - 3/31/2022
Monday - Sunday:08:00 AM - 09:00 PM

Return Details

City of Venice, City of Venice, Veneto

Arriving in Venice can be a hectic experience, with an awaiting array of private motorboats, water taxis, gondolas, and public vaporettos. Skip the stress by pre-booking this shared water taxi service. 

Depending on whether you arrive by train or bus, your boat will be waiting at either the Santa Lucia Station or the Piazzale Roma bus terminal. Your professional driver will take you and any other passengers to your hotels, including accommodations in the Venice Lido area. Relax and enjoy the ride across the Venetian lagoon and through the city’s famed canals.

Please provide hotel and arrival details when booking your transfer. You will receive instant confirmation and a travel voucher to show the driver. You’ll be asked to reconfirm your pickup time and location 24-48 hours before your arrival by contacting the number on your voucher.
  • Confirmation will be received at time of booking, unless booked within 2 days of travel. In this case confirmation will be received within 48 hours, subject to availability
  • The duration of transfers is approximate, the exact duration will depend on the time of day and traffic conditions
  • Each traveler is allowed a maximum of 1 suitcase and 1 carry-on bag. Oversized or excessive luggage (e.g. surfboards, golf clubs or bikes) may attract a small additional fee, payable direct to driver
  • Infants aged 3 years and under travel free of charge. They must be seated in the lap of an adult. No child seats or baby seats are provided
  • As this is a shared transfer, you may be required to wait up to 30 minutes before transferring to your water taxi on arrival
  • Please note: if the hotel is not located on the grand canal (and therefore is not accessible from the waterfront), clients will be dropped off at the closest shared waterfront stop and will need to cover the short distance from the stop to the hotel on their own
  • Service available from 8am and 8pm only
  • This tour/activity will have a maximum of 6 travelers
  • OPERATED BY Bucintoro Viaggi

For a full refund, cancel at least 24 hours in advance of the start date of the experience. Learn more about cancellations.

The answers provided below are based on answers previously given by the tour provider to customers’ questions.
What is the policy on face masks and attendee health during Shared Arrival Transfer: Venice Train or Bus Station to Venice Hotels?
The policy on face masks and attendee health is:

  • Face masks required for travelers in public areas
See all safety measures taken by Shared Arrival Transfer: Venice Train or Bus Station to Venice Hotels.
What is the policy on sanitization during Shared Arrival Transfer: Venice Train or Bus Station to Venice Hotels?
The policies on sanitization are:

  • Regularly sanitized high-traffic areas
  • Transportation vehicles regularly sanitized
See all safety measures taken by Shared Arrival Transfer: Venice Train or Bus Station to Venice Hotels.
What is the maximum group size during Shared Arrival Transfer: Venice Train or Bus Station to Venice Hotels?
This activity will have a maximum of 6 travelers.

See all safety measures taken by Shared Arrival Transfer: Venice Train or Bus Station to Venice Hotels.

Traveler Photos


110 Reviews
Reviews by Viator travelers
Showing 1-10 of 110 reviews
Easy way to get to hotel
, Nov 2019
After stepping off the train, I recognized the office of the company that arranged our transfer. After talking with one of the people in the office, we were directed to the dock where our water taxi would meet us. Shortly after getting to the dock, a water taxi pulled up, asked us if we were the “Smith” party and we boarded and were taken directly to our hotel. The driver was very polite and helpful. I would highly recommend this if you haven’t been to Venice before as a very easy way to get to your hotel.
Would not recommend
, Oct 2019
Given a voucher with a water taxi number to take, went to the meeting point and waited 15 mins till the pick up time we were advised. Taxi didn't turn up, w a ited another 20 mins and taxi still didnt turn up. We ended up paying another taxi to take us to the hotel
Water taxi from S. Lucia to hotel
Jim- E
, Sep 2019
Service was great, boat was beautiful and a great way to be introduced to the city and canals. It was a little pricey, but I think it's worth it to have a semi-private boat drop you very close to your hotel (vs. the water bus, which appeared to be extremely crowded when we arrived). A brief wait (5-10 minutes) from when we arrived at the station until the boat was there, but otherwise it was a great experience. Once issue to be aware of is that we had setup the pickup at Piazalle Roma, but the people at the information desk there told us there was no storefront for the water taxi company there and that we'd need to go to to the S. Lucia train station to find the storefront - so we had to get over to the train station to find the storefront and arrange for the boat, but once we knew that, it only took another 5 minutes to get from Piazalle Roma to S. Lucia, so not a major issue (unless you have lots of luggage, then it could be more of a pain to get it over to the train station - one long bridge). If its your first (and possibly only) visit to Venice, I'd recommend paying the extra cost for the water taxi, as it's a great way to travel the canals and a great introduction to Venice.
Not worth the extra money
sheila s
, Jun 2019
It was a shared ride with two other couples. Only one couple can sit outside so the other 4 people are inside a tiny cabin. We could have been on a larger boat with more people for $7.00 each but splurged for the $76.00 for both. The ride was about 12 to 15 minutes so just not worth the extra money to us.
No Show at the train station
, Jun 2019
We paid for an arrival that included being met right on the train platform and guided to our boat. When we got to Venice, nobody was there, so we had to call. We were then instructed to wait in the customer service line at the station, and then were told it would be about a 45 minute wait. This whole ordeal cost us about 2 hours of our time and almost made us miss our other evening tour scheduled. Highly disappointed and we were not given a refund as requested.
Worst Experience
, Oct 2018
I will be brief. This review is for Itinerary number: 1076429269 where I paid for a water taxi to take us straight to our hotel in Venice. Unfortunately, the Viator driver did not take us to our hotel. Worse, he dropped us off to a station that was not even near our hotel, so I paid for a porter service to carry our luggages. The taxi driver knew well where our hotel was, because he pointed us to its direction. We found out later from other hotel folks that there were many other nearer stations where the driver could have dropped us off. And to think that we even tipped him! I will pass on this info to other people, especially thru the internet, so that people traveling are not taken advantage of. This was truly a ripoff! When I booked this I made it clear that I wanted a dropoff to our hotel or very close to it. Viator also does not provide an easy way to submit complaints like this via an email. Instead, Viator provides a general number that is truly geared for booking reservations.
robert o
, Oct 2018
IF I COULD GIVE THIS TOUR ZERO STARS I WOULD. The tour operator hired a third party water taxi to transport us, our hotel-the Sina Centurion Palace, has a private dock on the grand canal for its patrons to use. Dispute my instance, the taxi driver refused to take us to our hotel and instead demanded that we disembark at a dock in Rialto located 1km walking distance on the opposite side of the canal from our hotel. We had to spend an additional 14 euro to purchase tickets on the city water bus to get us dropped off at a dock next to our hotel. For our return trip, our hotel arranged for a private water taxi to pick us up at our hotel dock for less than we paid for this tour. THIS TOUR IS A BAD DEAL!
Very disappointed!
, Jul 2018
Do not sign up for a shared taxi! The taxi people are rude, you wait in line, they do not take you to your hotel, even if it is on a canal, and the fee is higher than arranging a taxi, when you arrive. The water taxi driver made us get off at Rialto Bridge and we had to walk over 3 bridges with our luggage to our hotel located on a canal! If we wanted to walk from Rialto Bridge, we would have gotten on a Vaporetti. We had our hotel arrange a water taxi back to the train station and we paid less than the shared taxi with hotel pick-up and train station drop off!!
Shared water taxi ride in Venice from train station to hotel
, Jul 2018
When I called for this reservation, I was assured (and I ask 3 times) that I would be dropped off at the hotel. Needless to say, that did not happen -- I was dropped off near St. Mark's Square. Had no idea where the hotel was so I had to get someone to put the luggage (2 bags) on a carrier and take me to the hotel. Had not included this extra cost in my travel budget. Am very disappointed on the kind of information that you conveyed to the customer and yet it was completely in error.
Poor Service
Inderpreet S
, Jul 2018
Booked this taxi service from Viator. It was difficult to find the office at first place in Venice train station. Once I found they made me wait for 30 minutes till I got my turn. Only to realize hat they have another (Aliliguana) office at same location that handle taxi's . When I reached there nothing was waiting for me for transfer they booked called taxi operators and booked a water taxi. After some wait the taxi guy was so pissed off why they would send only 2 guys to this taxi. He wanted more people. It took about 2-3 hours to reach hotel. Its better you book a taxi at train station itself that is so easy. This was like paying money for trouble but no convenience.

Product code: 2495VCESLRHTL

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