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Skip the Line: Schonbrunn Palace & Gardens Guided Tour in Vienna

star-4.5195 Reviews
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Wien, Austria
Skip the Line: Schonbrunn Palace & Gardens Guided Tour in Vienna

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Free cancellation
Up to 24 hours in advance. Learn more
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Safety measures
icon2 hours  (approx.)
Mobile ticket
iconOffered in: English and 2 more

Overview

The magnificent Schonbrunn Palace is a UNESCO World Heritage Site and Vienna’s most visited attraction, and pre-booking skip-the-line entrance ensures you don’t waste time waiting in line. Follow in the footsteps of Emperor Franz Joseph and Empress Elisabeth on a guided tour through the palace and gardens, then enjoy free time to explore independently.
  • Skip-the-line Schonbrunn Palace guided tour
  • Maximize your time with skip-the-line access to one of Vienna’s most popular attractions
  • Marvel at the Baroque architecture of the UNESCO-listed palace
  • Learn more about Vienna’s royal history from an expert guide
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Professional guide
Headsets to hear the guide clearly
Hotel pickup and drop-off
Food and drinks
Gratuities
Ehrenhof Fountain , Schönbrunn, 1130 Wien, Austria

Our tour of the palace and the garden will start at the Ehrenhofbrunnen, that is the first fountain on your right side after you will enter through the big black gate to the grounds of the Schönbrunnpalace. Please look for the tour guide holding a green umbrella. Please be at the meetup location 10-15 minutes prior to the scheduled meet up time. The voucher is only valid on the date and time specified! No refunds will be given for no-shows and latecomers

10:30 AM
Schönbrunner Schloßstraße 47 , Schönbrunner Schloßstraße 47, 1130 Wien, Austria

The tour will end at the museum shop in the Schönbrunn Palace, allowing you to stay on your own on the grounds of the palace and discover more.

  • Confirmation will be received at time of booking
  • Wheelchair accessible
  • Stroller accessible
  • Service animals allowed
  • Near public transportation
  • Transportation is wheelchair accessible
  • Surfaces are wheelchair accessible
  • Most travelers can participate
  • This tour/activity will have a maximum of 30 travelers
  • OPERATED BY Good Vienna Tours GmbH
You can cancel up to 24 hours in advance of the experience for a full refund.
  • For a full refund, you must cancel at least 24 hours before the experience’s start time.
  • If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
  • Any changes made less than 24 hours before the experience’s start time will not be accepted.
  • Cut-off times are based on the experience’s local time.
  • This experience requires a minimum number of travelers. If it’s canceled because the minimum isn’t met, you’ll be offered a different date/experience or a full refund.

Learn more about cancellations.

The answers provided below are based on answers previously given by the tour provider to customers’ questions.
Q:
What is the policy on sanitization during Skip the Line: Schonbrunn Palace & Gardens Guided Tour in Vienna?
A:The policy on sanitization is:

  • Gear/equipment sanitized between use
See all safety measures taken by Skip the Line: Schonbrunn Palace & Gardens Guided Tour in Vienna.
Q:
What is the social distancing policy during Skip the Line: Schonbrunn Palace & Gardens Guided Tour in Vienna?
A:The policy on social distancing is:

  • Social distancing enforced throughout experience
See all safety measures taken by Skip the Line: Schonbrunn Palace & Gardens Guided Tour in Vienna.
Q:
What measures are being taken to ensure staff health & safety during Skip the Line: Schonbrunn Palace & Gardens Guided Tour in Vienna?
A:The policies on staff health & safety are:

  • Guides required to regularly wash hands
  • Paid stay-at-home policy for staff with symptoms
See all safety measures taken by Skip the Line: Schonbrunn Palace & Gardens Guided Tour in Vienna.

Traveler Photos

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Traveler Tips


  • "It can get quite warm in the summer so bring water and possibly a portable fan." See review
  • "A lot of people looking round the palace worth the money." See review
  • "At this time of year, the Christmas market in front is a nice extra!" See review

Reviews by Viator travelers.  We perform checks on reviews

Reviews

4.5
star-4.5
195 Reviews

Reviews by Viator travelers

We perform checks on reviews

Showing 1-10 of 195 reviews
star-1
Tour not flexible to join
Vivian_C
, Aug 2022
We went to the wrong entrance to the palace zoo entrance missed the start of the tour met guy with green umbrella after 25 minutes after tour had started He refused to let us to join the tour Waste of money for me I paid for 3 adults for this tour I will not recommend Viator tours
star-5
Our guide did a great...
Praveen_K
, Aug 2022
Our guide did a great job! He made our visit fun. Palace was amazing and gardens are awesome to visit.
star-5
Excellent review of history
Sindhunarendran_N
, Aug 2022
Was very informative and nice review of history. The guide was very expressive and passionate in explaining the details
star-5
Tour Aug
Mel_F
, Aug 2022
Fab tour with Lisa so knowledge and interesting with humour ! She was so professional and calm when a guest felt unwell Wonderful tour
icon Response from Host , Aug 2022
Dear Mel_F, thanks a lot for your great review about our Skip the line: Schönbrunn palace guided tour. Always happy to hear that our guests appreciate the information we provide on our tours in Vienna! We are also happy to forward your kind words to your tourguide Lisa. She is indeed a very competent and experienced guide and we are glad to work with her. Best regards, Anastasiia
star-5
Wonderful
Kazel_C
, Aug 2022
Lisa was great as a guide through Schonbrunn Castle. Learned more insights into other my now 3rd visit since 1980.
icon Response from Host , Aug 2022
Dear Kazel_C, thank you for your 5 star rating and the praise to our guide Lisa - we will forward it to her of course. We are glad that you had our Skip-the-line Schönbrunn Guided Tour. This is definitely also recommended for locals and not only an experience for tourists. We are also very happy that you enjoyed your 3rd time in Vienna with us and hope to see you again in this beautiful city. Best regards, Anastasiia
star-5
The Family from Paris
jonnah
, Aug 2022
Our tour guide was very knowledgeable. She was very helpful and kind. She gave directions on our way back and even recommended some place were we can have lunch. We enjoyed this tour!
icon Response from Host , Aug 2022
Dear Jonnah, thank you so much for taking the time to write this review. It really means a lot when we see that our guests are satisfied with our tours. It makes us super happy that you liked your walking tour Skip the Line: Schonbrunn Palace Guided Tour in Vienna with your guide. We try to make sure that every single guest has an amazing time. Have a lovely time in Vienna! Kind regards, Anastasiia
star-5
Well organized and Guide (Lisa) was great.
Eric_C
, Aug 2022
A rather comprehensive tour of Schonbrunn Palace along with the history of the royal family. This was certainly better than viewing/touring the Palace on my own.
icon Response from Host , Aug 2022
Dear Eric_C, thank you for your 5 star rating and the praise to our guide Lisa - we will forward it to her of course. We are glad that you have our Skip-the-line Schönbrunn Tour. Always happy to hear that our guests appreciate the information we provide on our tours in Vienna! Whenever you come back to Vienna we hope to meet you on our tour again! Kind regards Anastasiia
star-4
Excellent historical...
Lisa_M
, Aug 2022
Excellent historical overview of palace and Hapsburg family history. May be enough to do self guided tour. There is no a/c and summer crowds add to the heat.
icon Response from Host , Aug 2022
Dear Lisa_M, thank you for your time that you dedicated to give us a short feedback on your experience on our skip the line: Schonbrunn Palace & Gardens Guided tour in Vienna. The Schonbrunn palace is number 1 place of interest in Vienna, so there are always many people, it is not only an experience for tourists, but also for locals, it is a historical place, with valuable pieces of furniture, wallpapers and so on, that is why they cannot use A/C inside the palace. No matter what it is our priority to make a great tour for our guests and we hope that you still liked your tour with us and we will be very happy to see you again! Best regards, Anastasiia
star-5
Punctual , organized,...
ROXANA_V
, Aug 2022
Punctual , organized, efficient, good experience , my family 7 and 17 years old enjoyed. I would combine it with train experience.
icon Response from Host , Aug 2022
Dear Roxan, thank you for your review and that you rated us with 5 stars! We are glad, that you enjoyed our Skip the line: Schonbrunn Palace & Gardens Tour with your family. We are very pleased that you had great experience with us and our guide. Thank you and we hope to meet you again in Vienna! Best regards, Anastasiia
star-5
Intersting
ruth_b
, Aug 2022
The history of the family. The rooms of the palace, the garden And the building. The life of the rich family.
icon Response from Host , Aug 2022
Dear Ruth_B, thank you so much for taking the time to write this review. It really means a lot when we see that our guests are satisfied with our tours. It makes us super happy that you liked your walking tour Skip the Line: Schonbrunn Palace Guided Tour in Vienna with your guide. We try to make sure that every single guest has an amazing time. Have a lovely time in Vienna! Kind regards, Anastasiia
star-4
Worthwhile and glad we did it
Nancy_M
, Jul 2022
It was great to see the highlights. Our guide was well informed. This was just the right amount of history and information.
icon Response from Host , Aug 2022
Dear Nancy_M, thanks a lot for your review about our Skip the line: Schonbrunn Palace & Gardens guided tour. Always happy to hear that our guests appreciate the information we provide on our tours in Vienna! Whenever you come back to Vienna we hope to meet you on our tour again! Kind regards, Anastasiia
star-5
Enjoyable and very Informative tour👍
Andreas_Z
, Jul 2022
A great 2 hour experience. Many thanks to our guide Michael "Douglas". Very informative, with sense of humour who with his little stories of the royal family made this tour even more interesting and entertaining. A bit crowdy but understandable for a palace with such history. A must for any visitor in Vienna.
icon Response from Host , Aug 2022
Dear Andrea, thank you so much for taking the time to write this review about our tour: Skip the line: Schonbrunn & Gardens. It really means a lot when we see that our guests are satisfied with our tours. We will tell our guide Michael about your kind words, he will be very happy to know about it.It makes us super happy that you liked your tour, the Schonbrunn Palace is number 1 place of interest in Vienna, so we have always many guests there, but we try to make sure that every single guest has an amazing time. Have a lovely time in Vienna! Kind regards, Anastasiia
star-3
Too many people
Kenneth_T
, Jul 2022
Not the guide’s fault, he was very knowledgeable and recited some very interesting stories about the palace and the people who inhabited them. However, the palace management allows too many people in at one time. It was stifling and near impossible to move around. So, you could not concentrate on the nuances of what the guide was relating. Avoid Schoenbrunn until they fix that!
icon Response from Host , Jul 2022
Dear Kenneth, Thank you for taking the time to write this review. We are sorry to hear that the Schonbrunn Palace Tour didn’t meet your expectations. We agree that Schönbrunn Palace can sometimes be very crowded. But please, take into account that it is Austria's main attraction. Schonbrunn palace welcomed 4.255.000 visitors in 2021. As everyone (as you yourself) should have the possiblity to visit this UNESCO - world heritage site at least once in their life, it is understandably that the palace's management accept many visitors inside at the same time. Due to the popularity of the palace, we provide silent speaker system so you can hear your tour guide at all time during the tour. Our tour guides work hard to provide you with the best experience and interesting stories. Our team organizes everything before your visit (tickets, time slot, costumer service). The one thing that we cannot controll is the amount of other visitors in the palace during your tour. Therefore, we hope for your understanding. With best regards Siri
star-5
Our guide was very...
Kim_V
, Jul 2022
Our guide was very knowledgeable and energetic and we liked exploring the gardens on our own afterwards.
star-5
The guide Mag. Franz...
samar_A
, Jul 2022
The guide Mag. Franz Schnedl was the best guide ever, very informative, and respecting all , thank you
icon Response from Host , Jul 2022
Dear Samar_A, thanks a lot for your great review about our Skip the Line: Schonbrunn Palace & Gardens Guided Tour in Vienna. Always happy to hear that our guests appreciate the information we provide on our tours in Vienna! And of course we will let know our guide Mag. Franz Schnedl about your great review and kind words about him, he will appreciate it. Whenever you come back to Vienna we hope to meet you on our tour again! Best regards, Anastasiia
star-5
Hapsburg history on tour
Esther_M
, Jul 2022
Our guide, Allen Mueller, was outstanding. We learned so much of the Hapsburg dynasty and Austrian history as we toured Schonbrunn Palace. Great tour!
icon Response from Host , Jul 2022
Dear Esther_M, thank you so much for taking the time to write this review. It really means a lot when we see that our guests are satisfied with our tours. It makes us super happy that you liked your Skip the Line: Schonbrunn Palace Guided Tour in Vienna with your guide, Allen. We will let him know about your lovely comment. We try to make sure that every single guest has an amazing time. Have a lovely time in Vienna! Kind regards, Anastasiia
star-5
Family-friendly Palace Tour
Rachael_G
, Jul 2022
The tour of the Schonbrunn Palace was fantastic. The guide was easy to locate, friendly and knowledgeable. We were provided headphones so we could easily hear her as we walked throughout the palace. (Much better experience than the pre-recorded tour that is offered as a walk-up ticket.) The tour took approximately 1.5 hours then we were free to explore the gardens and grounds on our own. In total my family was at the palace for 3 hours (and we didn’t see everything). Words of advice: no photos, videos, and food/beverages are allowed in the palace so plan accordingly. Also, the palace is a big place so if walking isn’t your thing then you need to skip this tour.
icon Response from Host , Jul 2022
Dear Rachael, thank you so much for your 5-star rating on our Schönbrunn Palace Tour. We are so happy you had a great experience with your tour guide. Yes, the palace ground is huge and you can discover a lot of nice spots at the Schönbrunn Palace Garden. Unfortunately, it is true that it is not allowed to take pictures inside the Imperial rooms. But guests are always welcome to take pictures in the beautiful garden. Thank you again for your lovely feedback. All the best, Siri
star-5
Yes to this tour!!
Jennifer_M
, Jul 2022
Alexander was very knowledgeable and made out tour so enjoyable. He was able to answer our questions without hesitation. Would definitely recommend!
star-5
Interesting history
Andrea
, Jul 2022
Very interesting tour with a lot of historic details. Well organized grouping of participants. Tour guide was extremely knowledgeable. Gardens were beautiful.
1 traveler found this review helpful
star-3
Alexander was an...
Julie_W
, Jul 2022
Alexander was an informative tour guide, but lacking some passion about the topic. Good enough, but we have had some great tour guides on our other tours.
icon Response from Host , Jul 2022
Dear Julie, Thank you very much for your review! We truly appreciate your honesty and we are sad that the tour did not fulfill your expectations. We will make sure to speak to Alex about this, in order for him to do better in future tours. We hope you have had a great time in Vienna. All the best, Alessandra // Good Vienna Tours

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